Rescuing data on a Toshiba Satellite Pro L40 with corrupted startup files
Posted on 2009-02-13
A clients Toshiba laptop running Vista Home Basic refuses to boot into Windows saying:
"Windows has encountered a problem communicating with a device connected to your computer."
This error can be caused by unplugging.....
Info: An unexpected I/O error has occurred."
If I press Enter to continue I get the option to repair or go in normally. The repair requires a copy of Vista Home Basic and as the opsys came preinstalled and I only have the Toshiba Product Recovery CD, this is not an option.
Toshiba support tell me running this CD will reformat the drive and my client's daughter has three months of unbacked-up course work which I need to try and rescue.
I would normally just move the drive to another machine and copy the data, but removing the drive will invalidate the Toshiba warranty on a newish notebook.
What options can anyone suggest for recovering the data? I've not used Linux since a short dalliance with Red Hat 9, but if this is the only solution can someone point me to an idiot-proof article on mounting the drive using this, and which Linux (free please) whould I download?
Thanks in advance for any ideas.