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How to identify and resolve this issue with Symantec Backup Exec 12.5 - VSS Writer

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {8e32f5c0-f124-4471-8c94-8dcd9455b5cd}
   State: [9] Failed
   Last error: Retryable error

- Backup Failure, seems to be just the VSS Writer, anyone have this issue and is there a hotfix for it?
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
 
C:\Documents and Settings\Administrator.CITRIX_NORTH1>c
'c' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Documents and Settings\Administrator.CITRIX_NORTH1>c:
 
C:\Documents and Settings\Administrator.CITRIX_NORTH1>cd ..
 
C:\Documents and Settings>cd ..
 
C:\>VSSADMIN LIST WRITERS
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.
 
Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {77f6df6a-5632-4254-b7f7-6cc6e4d70591}
   State: [1] Stable
   Last error: No error
 
Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {f1e08e73-9ccd-4d51-ac2e-e8fd9f825eef}
   State: [1] Stable
   Last error: No error
 
Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {8e32f5c0-f124-4471-8c94-8dcd9455b5cd}
   State: [9] Failed
   Last error: Retryable error
 
Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {0b444b85-fe35-4c2f-8cc0-c3b127bea7e8}
   State: [1] Stable
   Last error: No error
 
Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {7d5f7b03-c263-4879-95a8-69f8581afee5}
   State: [1] Stable
   Last error: No error
 
Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {e618f899-62e0-4881-867e-2c5e7ea6dddc}
   State: [1] Stable
   Last error: No error
 
Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {03e697ab-f040-4f03-a705-eb340941a10b}
   State: [1] Stable
   Last error: No error
 
Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {92761fd3-47fe-47aa-b087-7b7e3400b098}
   State: [1] Stable
   Last error: No error
 
Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {b5327353-4385-4fff-a2b7-0cd1ae6ef9b1}
   State: [1] Stable
   Last error: No error
 
 
C:\>

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0
Teddibear
Asked:
Teddibear
1 Solution
 
honmapogCommented:
Have you applied the latest VSS rollup package: http://support.microsoft.com/kb/940349?

If this is Exchange 2007, you may also want to download and install the latest Update Rollup. Update Rollup 6 for Exchange 2007 SP1 just came out.
0
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