We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


The exchange server is in inconsistent state. Only server recovery mode is available

jlundock asked
Medium Priority
Last Modified: 2012-05-06
I have new domain controller and I prepared my other server for my first exchange 2007 installation. I have installed the .net, power shell, WWW, etc., all the requirements for exchange. When hit install exchange and then next, gives me the error "The exchange server is in inconsistent state. Only server recovery mode is available". Please help!
Watch Question


That article is for DC=2003, we have 2008.  Tried to remove the machine account from group Exchange Servers, howeve; I still receive the same message.
Sorry.. didnt know since no info was given..

Any reason you dont want to
Remove the server from the domain
Rename the server
Join the server to the domain
Try install again

The recover server is for the specified computer account so if a new one is created then problem should go away

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Expert of the Quarter 2009
Expert of the Year 2009
The error basically means that the domain thinks there was already an Exchange server with that name in the domain. Did you have another Exchange server in the past on a server with the same name? Has someone attempted to install Exchange in the past?

Basically there are dregs of an Exchange install in the domain. They will have to be removed. I think even if you use a different server name you will have problems because of what was already there.

I had same issue and fixed it by doing this :
Go to the  Domain Controller and ran ADSIEDIT.MSC.  

Under Configuration --> CN=Configuration -->CN=Services  

You should see CN=Microsoft Exchange.  All I did was remove this entire entry and everything underneath it.  The install works fine now.
Do not waste your time, follow this link, it needs to remove an object using ADSI editor:
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.