Terminla Server 2008, only loads temp profile.

Posted on 2009-02-13
Last Modified: 2012-06-27

Ive got a windows 2008 terminal server. The issue Im having is that when users log on it will only log them on with a temp account.
If I create a new user on our Windows 2003 SBS server and then log on to the terminal server the account is fine.
Obviously recreating all the accounts on the domain is not an option, anyone know a solution for this?

Question by:diles
    LVL 31

    Expert Comment

    by:Henrik Johansson
    If users are configured to use \\servername\share$\profiles\%username% without FQDN in UNC-path, change the profile path to be FQDN of server to include the DNS-suffix (\\server.domain.local\share$\profiles\%username%).

    To have it fire and forget, do it on server side by configuring the following policy setting on TS to be the common parent folder of the profiles (\\server.domain.local\share$\profiles or similar)
    Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Set path for TS roaming profiles

    Author Comment

    Thnaks henjoh09

    I'll give this a go and let you know.

    Author Comment

    Ok, I tried this but when the users log on they still get the message "your user profile did not load correctly, you have been logged on with a temp profile... etc"

    Any other suggestions to resolve this issue?

    Author Comment

    On a side note I have also tried the following with no luck:

    Delete C:\Users\%username%
    Delete C:\Users\TEMP
    Delete the registry key matching your SID from

    LVL 31

    Expert Comment

    by:Henrik Johansson
    Check if there's a permission problem for the folders/files

    Author Comment

    No permission problems. It seems a bit strange that this only happens with the older accounts (2 years or more), new accounts work fine. Not sure if there is a problem with AD.
    We are going to build a secound TS and place on the domain to see if the same problem still exists. This should indicate if the problem is with the original TS or possibly AD.

    Any thoughts?
    LVL 31

    Expert Comment

    by:Henrik Johansson
    As this happens to old users, this sounds like that the users try to use the TS profile created for 2003 instead of 2008. The profile structure has been complete redesigned in Vista/2008 and is not compatible with the profile from older versions. To handle this, the system shall automatically add *.v2 for the server copy folder for Vista/2008 profile.

    Author Comment

    Well in the end I got Microsoft to take a look and low an behold within 30mins they'd sorted the issue.

    Seems that when the user logs in it created 2 x reg entries under profile list, one of the entries had the correct path to the profile while the other had a temp profile path.

    With the user logged on you copy and paste the correct path to the profile over the temp path, then rename the entry ending in ".bak" to ".bak1".

    Get the user to log off and back on again and all is working as it should.

    Many thanks for all your suggestions, this question can now be closed.

    Accepted Solution

    This is the solution:

    Via RDC session get user to log on

    In another RDC session log on as Admin

    Go to the registry

    HKEY_Local Machine\Software\Microsoft\Windows NT\Profile List

    Locate the 2 registry entries relating to the user


    Copy the UNC path to the profile from profile image path in  the 2nd Registry entry (.bak) to the same location in the 1st entry

    Rename the 2nd registry entry .bak1

    Get the user to log off

    Now get the user to log back on

    Check the folder under C:\users and make sure that the user now has a folder within this location.

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