entourage chinese spam

Posted on 2009-02-13
Last Modified: 2012-06-27

I have continually had this issue with both Entourage 2004 and 2008 with Exchange 2003 where I get the message:

Mail could not be received at this time.
The server for account ... Returned the error "Login failure: unknown
user name or bad password." Your username/password or security settings may
be incorrect. Would you like to try re-entering your password?

However, there is nothing that is wrong with my password at all, it's actually Entourage choking trying to sync with my junk mail folder.

My symptoms are explained exactly here:

Anyone have any ideas? The only way around this is for me to go into Exchange directly through either OWA or outlook and delete my junk mail folder, but I have to now do this every day.

Question by:eviglotti
    LVL 17

    Accepted Solution

    this is a known issue
    here is MS KB article about this

    get hotfix from MS

    Author Comment

    Ok, I'll send this to my exchange hosting company, Intermedia, and see if they can or have installed this.


    Featured Post

    Do email signature updates give you a headache?

    Do you feel like all of your time is spent managing email signatures? Too busy to visit every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

    Join & Write a Comment

    Set up iPhone and iPad email signatures to always send in high-quality HTML with this step-by step guide.
    Outlook Free & Paid Tools
    The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now