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BlackBerry Professional Software not working after Feb 2009 SQL 2005 Update

David Blair
David Blair asked
on
Medium Priority
1,895 Views
Last Modified: 2012-05-06
Stuff was working great before we rolled out the SQL Server 2005 from MS this week.  Now users are receiving email just fine on their handhelds but there is no web browsing.  The http requests just time out.  I am getting errors (below) in the event view on the box that runs BES.  I'm guessing this all caused by the login failure message. Help greatly appreciated.
Event Type:	Warning
Event Source:	BlackBerry Synchronization Service
Event Category:	None
Event ID:	45058
Date:		2/13/2009
Time:		6:14:14 PM
User:		N/A
Computer:	HILUS
Description:
The description for Event ID ( 45058 ) in Source ( BlackBerry
Synchronization Service ) cannot be found. The local computer 
may not have the necessary registry information or message 
DLL files to display messages from a remote computer. You 
may be able to use the /AUXSOURCE= flag to retrieve this 
description; see Help and Support for details. The following 
information is part of the event: {StartNotifyThreadServer}: 
DBNS component not installed..
 
 
----and----
 
Event Type:	Failure Audit
Event Source:	MSSQLSERVER
Event Category:	(4)
Event ID:	18456
Date:		2/13/2009
Time:		7:44:33 PM
User:		N/A
Computer:	HILUS
Description:
Login failed for user 'SCSP\zBlackBerryService'. [CLIENT: 172.20.2.5]
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 18 48 00 00 0e 00 00 00   .H......
0008: 06 00 00 00 48 00 49 00   ....H.I.
0010: 4c 00 55 00 53 00 00 00   L.U.S...
0018: 07 00 00 00 6d 00 61 00   ....m.a.
0020: 73 00 74 00 65 00 72 00   s.t.e.r.
0028: 00 00                     ..      
 
 
----and----
 
 
Event Type:	Warning
Event Source:	BlackBerry Database Consistency Service
Event Category:	None
Event ID:	20650
Date:		2/13/2009
Time:		7:44:34 PM
User:		N/A
Computer:	HILUS
Description:
OpenDB: COM Error (80040e4d): IDispatch error #3149

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Authentication for BES database should be set to Windows authentication instead of SQL.

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