BlackBerry Professional Software not working after Feb 2009 SQL 2005 Update

Posted on 2009-02-13
Last Modified: 2012-05-06
Stuff was working great before we rolled out the SQL Server 2005 from MS this week.  Now users are receiving email just fine on their handhelds but there is no web browsing.  The http requests just time out.  I am getting errors (below) in the event view on the box that runs BES.  I'm guessing this all caused by the login failure message. Help greatly appreciated.
Event Type:	Warning

Event Source:	BlackBerry Synchronization Service

Event Category:	None

Event ID:	45058

Date:		2/13/2009

Time:		6:14:14 PM

User:		N/A

Computer:	HILUS


The description for Event ID ( 45058 ) in Source ( BlackBerry

Synchronization Service ) cannot be found. The local computer 

may not have the necessary registry information or message 

DLL files to display messages from a remote computer. You 

may be able to use the /AUXSOURCE= flag to retrieve this 

description; see Help and Support for details. The following 

information is part of the event: {StartNotifyThreadServer}: 

DBNS component not installed..


Event Type:	Failure Audit


Event Category:	(4)

Event ID:	18456

Date:		2/13/2009

Time:		7:44:33 PM

User:		N/A

Computer:	HILUS


Login failed for user 'SCSP\zBlackBerryService'. [CLIENT:]

For more information, see Help and Support Center at


0000: 18 48 00 00 0e 00 00 00   .H......

0008: 06 00 00 00 48 00 49 00   ....H.I.

0010: 4c 00 55 00 53 00 00 00   L.U.S...

0018: 07 00 00 00 6d 00 61 00   ....m.a.

0020: 73 00 74 00 65 00 72 00   s.t.e.r.

0028: 00 00                     ..      


Event Type:	Warning

Event Source:	BlackBerry Database Consistency Service

Event Category:	None

Event ID:	20650

Date:		2/13/2009

Time:		7:44:34 PM

User:		N/A

Computer:	HILUS


OpenDB: COM Error (80040e4d): IDispatch error #3149

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Question by:David Blair
    1 Comment
    LVL 1

    Accepted Solution

    Authentication for BES database should be set to Windows authentication instead of SQL.

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