We help IT Professionals succeed at work.

SBS 2003, can access OWA but my Mobile devices do not connect?

vonsean asked
Medium Priority
Last Modified: 2012-05-06
Cannot connect my Mobile devices to my Exchange server. Says Connection Failed.

i am running the following:

SBS 2003
Exchange With SSL Cert for OWA
Have 3 iPhones and 4 Windows Mobile Phone

Devices say cannot connect to server?
Watch Question

if you  bought a certificate you have to install the certificate to your mobile phone, you can installed from the activesync at your computer.

if not uncheck the ssl connection

Yeah u need to install the certificate on the phones,

You will have to export the certificates using your browser (use copy to file) save to desktop

for the windows mobile phones connect them to active sync--> explore the device and copy the certificate to it

Then from your mobile device browse to the certificate and click or press it and it should install

The certificate must have the same domain name as the url used to browse to it or it wont work eg.

Certificate: www.yconnect.co.za
URL to access site: www.yconnect.co.za/exchange

hope this helps

Did you installed the cetificate?
Well I figured it out, It seems that the permissions for the following was set to Anonymous:

IIS > Default Web Site

    Had Anonymous Checked, I just unchecked it and checked the following,
Intergrated Windows authentication
Dasic authentication

    Had anonymous enabled, then checked Basic authentication

Also I do have a ssl and it seems to now have caused a problem with my public folders. But thats another issue of its own.


Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.