error on Office 2007 document scanning

Posted on 2009-02-14
Last Modified: 2012-05-06
I am using vista ultimate , office 2007 and a Neat silver scanner.
I was using office 2007 and Outlook 2003, everything was working perfect until I installed OUtlook 2007, after that when I try to scan using document scanning I get the following error
"a component of the application is missing.Please reinstall the application" please help
Question by:DRFVKDDS
    LVL 23

    Expert Comment

    try repair mode

    LVL 23

    Expert Comment


    Author Comment

    -repair mode did not worked.
    - uninstalled Microsoft Office Document Imaging from office 2007, and using the office 2003 disk I installed the Microsoft Office Document Imaging.Also before that I disabled any antivirus. Did not worked
    LVL 4

    Accepted Solution

    I have exactly the same problem. Tried re-installing according to this post, but still get the same error when completing the scanning process. I also use Vista Ultimate, Office 2007, but an hp officejet g85 all-in-one printer. If I find a solution, I will post an answer.

    You are not running Vista 64 bit ? (I have 32 bit version)

    Expert Comment

    Actually I had the same problem and found a workaround. It turned out for me that the problem was the OCR conversion. I was not able to fix the OCR component as uninstall/reinstall and repair won't work.

    However, to get scanning to work do the following steps: On the Scan New Document menu go to Preset options and edit the selected preset. Then, click the Processing tab and uncheck the box that says "Use OCR to recognize the text of the scanned image." Finally, go to the Output tab and under File Name select Auto number or Date and Time. Click OK and try to scan again with that preset.
    LVL 4

    Expert Comment

    Dear jpramik and DRFKVDDS

    a very good workaround that worked for me too. I think you deserve points for this one. Even though I got my answer accepted, my own problem was not solved until I read your post.

    I suspect that my OCR things are not working because I have a norwegian windows, running English office (or multi-lingual Office), but I'm not able to test other scenarios. So if DRFKVDDS sees this, depending if you comment could help him or not, I would recommend him to consider to open up this case again and reassign points.

    Featured Post

    Highfive + Dolby Voice = No More Audio Complaints!

    Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

    Join & Write a Comment

    PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
    Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
    This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
    Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    14 Experts available now in Live!

    Get 1:1 Help Now