Internet Fax services

Posted on 2009-02-14
Medium Priority
Last Modified: 2013-12-14
I have seen many companies that provide Internet fax services.
I would like to know why would you go for a company that does that? since you can have a fax server scan a document in the fax machine send it to the share or to your email and you can email it.
what do the internet fax service provide more? and what is the Virtual Fax Service
that also some companies provide?

Question by:jskfan
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Expert Comment

ID: 23670533
Sometimes sending something as a fax is preferable to sending it by email--some companies just seem to respond more effectively to a fax than to an email. Or conversely, some senders prefer for whatever reason to send things by fax. Some small businesses may not want to have a fax machine, or a dedicated fax line. Internet fax services allow you to send and receive faxes without having to maintain a fax of your own.

Another advantage of an incoming fax service is that senders never get a busy signal; the service will receive a virtually unlimited number of simultaneous faxes and pass them all on to you. On the outbound side, a service can similarly send out a fax to a number of locations all at once (fax broadcasting), without tying up your fax phone line for hours.

Author Comment

ID: 23682176
<<<Some small businesses may not want to have a fax machine, or a dedicated fax line. Internet fax services allow you to send and receive faxes without having to maintain a fax of your own.>>>

in this case how are you going to send the so called fax.
If you scan a document and email it. I don't think this is called fax.

LVL 20

Expert Comment

ID: 23682371
That's the point of a fax service: you scan the document, upload it to the service (by email or by web), and the service sends it to the recipient's fax machine. You don't have to have a fax machine, though if you want to send a copy of a paper document you have to have a scanner. However, you can also create direct output from your computer (a Word document, for instance) and send it via the service to someone else's fax without ever making a paper copy.

Author Comment

ID: 23688243
If you send a document from your email to another fax machine that is busy, would the email bounce back?
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Accepted Solution

ElrondCT earned 2000 total points
ID: 23688721
If you're using a fax service and you send an email to the service for transmission as a fax, the service will try multiple times (like a normal fax machine will) to send the fax. After a certain number of times, it would register a failure, and you would receive a notification of that failure, but you'd have to look at a particular service to see the details of exactly how that's handled. (I think all of them provide an email notification of success or failure; some may also offer notification by text message to your cell phone.)

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