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Frontpage form submit Authentication Requested error

MLSM asked
Medium Priority
Last Modified: 2013-12-24
Am Getting "Authentication Requested" popup error.  Have created a form wherein site visitors can request information & quotes based on info provided & submitted.  However, upon hitting the submit button, an authentication requested box pops up saying:  "A username and password are being requested by http://cfrinsurance.com. The site says: ":"    I cannot see where anything in my form should be trying to redirect the visitor or deliver the info to a secure site requiring any authentication or login.  It is my desire to have the info saved in a report format & thought about having each submission emailed to me. Don't know if it is needed in its entirety, but am including the code for the entire page. Will be grateful for help. Thank you.
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Trying using the www in front of the domain name to see if that helps.  Some hosting companies having problems with FPSE and permissions.  From looking at your _vti_inf.html file, it seems you are on a *NIX machine.  
You might also try to dump the results to a .csv in the _private folder instead of .txt
Do you publishing to http://www.example.com or http://example.com?


Hello, Thanks for your time.  I am publishing to http://www.cfrinsurance.com.   There don't seem to be any problems with that. I've verified FPSE & to my knowledge there are no permissions needed for any portion of this site...other than my login to manage or publish. I have also published it using both the .csv option & then I thought perhaps that was problem, so just yesterday changed it to what I thought was a simpler format in the .txt.  Nothing changed however, hitting the submit button still brings up that request for authentication in both ie & ff.  GoDaddy tells me that nothing is amiss with site or settings. I have already completely deleted the site, then uninstalled FPSE, waited appropriate time then reinstalled FPSE, & uploaded site seemingly without incident. I have another site with a very simple feedback page that works well.  I created both sites in FP. Both are hosted with GoDaddy. Both published without complications through the FP publish function.  Please help! Thanks.
GoDaddy - that's the problem.  GoDaddy and FrontPage Forms - the form needs to be brought up with the www in front of it.  I tried the form (auto) with the www in front of your domain name and it worked.
The _private folder - it does require some permissions, because Internet users are writing to it.  Make sure you have www in front of your domain name and the form should work.


Please forgive my ignorance. I am completely self-taught & this is only my 2nd creation....so I need little more clarifcation.  Where is it in my design section that I need to name the page to include the www.? Am I to edit the page seperately & name it there....which is fine. I am just concerned that there is a component I will miss if there is more to it.  Also, in terms of the permissions for the _private folder.  I'm not sure what to create or beware of there. As I said, another site that I've done the same thing for - only a simpler form -- works fine, but I did not knowingly create or give permissions.  Sorry for my inexperience. Very grateful for what sounds like the right course.


Also, am now reading the loudexpressions suggestion in your post. Thanks for that too.
First - don't mess with the permissions of the _private folder.  I was hesitant in explaining more, but since you asked ...  Basically FrontPage likes to manage permissions on the server.  However it you are on a *NIX machine, .htaccess likes to manage the permissions.  Since this your website is not really relying on upload etc - don't worry about the permissions.
Usually most people go to www.example.com.  Some users will type in example.com in the address bar and the website will work.  Talk to GoDaddy and tell them that you want to make sure that when your domain name is typed into the address bar, you want the www in front of it.
The other thing you could do - on the pages that you direct the user to complete a FrontPage form, use an absolute URL - i.e. instead or contact.html, use http://www.example.com/contact.html.
And by the way, don't mess with the permissions.  It can get pretty hairy.  FrontPage will easily manage the permissions when the server is Windows, but most people choose *NIX because of the costs.  Since you are on *NIX - don't worry about the permissions and direct users to www.example.com when needed.


Do I understand that in the hyperlink I've created to bring the user from the description page to the actual form page, I should type in the full url.  I do understand your words & am in the process of doing this on a backup copy of the site.  I will call GoDaddy on the request to use the www., etc.  Thanks for the clarification.
Yes, that is correct.  Type the full / complete path, starting with http://www (with your domain name and the name to your form).

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You are brilliant! Have made the changes & it works well.  My compliments & sincere thanks. Will close post.


Brilliant, patient & efficient answer & guidance. Many thanks!
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