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Windows XP Pro Repair looks for "XFSetup.exe" and setup freezes

jarvt
jarvt asked
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Last Modified: 2012-05-06
I was asked to look at a computer infected by the Anti-Virus 2009 virus, and think I managed to remove it. AVG did a boot scan and may have also removed or deleted an infected Windows file.

As a result, shortly after going into Windows, the blue screen of death with the "Disable bios setup for caching and shadowing" message appeared.

I decided to do a repair of the current Windows XP OS in the hope that any missing files would be put back.

All was working fine until the devices installation part started. The screen blinked black a few times and then a message stating that "The file HXFSetup.exe on Modem Installation Disk is needed" appeared. The mouse and keyboard froze at this stage, so I could not skip or even navigate to where HXFSetup might be.

I switched the computer off and on, and setup restarted. It reached the the HXFSetup request and the same thing happened again.

I cannot start in safe mode or last known good configuration, as it insists on finishing setup.

The computer is a Dell Dimension 5150 with XP Pro Service Pack 2. The XP installation disk I'm using is one that came with a HP laptop (as it is the only XP SP2 disk I can find). Is this where the problem might lie?
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LeeTutorretired
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Top Expert 2009

Commented:
I found this page, which seems to say that the missing file is for a Conexant driver of a particular kind of modem:

http://members.driverguide.com/driver/detail.php?driverid=82626
SoftK56 Data Fax Voice Speakerphone PCI Modem

It is probably coming up because you are not using the Dell pc's CD to repair Windows.

Author

Commented:
Thanks Lee, do you think I should remove the modem from the PC (it's not used anyway) or try and source a disk from Dell?
LeeTutorretired
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Top Expert 2009

Commented:
I'm not really sure what you mean by "source a disk from Dell".  But possibly removing the modem from the pc would get rid of the problem; it's easy to test whether that is true, anyway...

Author

Commented:
I'll try removing the modem first. Although, it does sound like it's probably best to get a replacement XP CD from Dell in the long run.
LeeTutorretired
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Top Expert 2009

Commented:
jarvt, how is it going?  Any luck?

Author

Commented:
Hi Lee, I removed the modem and resumed the startup. Unfortunately, the computer froze again, this time looking for "PROUNSTL.EXE on Intel PRO Network Connections CD-ROM or disc" and suggesting c:\drvtmp as a location.

I could remove the network card, but I have a feeling, the computer would be bare by the time Windows is installed. I'm going to see if I can get an OS CD from Dell.
Commented:
I eventually ended up booting the machine using a Bart PE disc, saving my files and then doing a format and reinstall of Windows XP, so I suppose this question can be closed.

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Author

Commented:
Thanks Lee, I'll do just that.
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