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Outlook 2003 cannot connect to Exchange 2003

Posted on 2009-02-14
Medium Priority
Last Modified: 2012-05-06
I have a about 20 computers I have moved over from Novell to a windows network. Of that group there are windows xp and windows 2000 pro machines. We are using sbs 2003 and outlook 2003.

I have two windows 2000 pro machines that will not connect to exchange. I can ping the server and access the shares but when I try to setup Outlook it tells me the exchange server can not be found or outlook is offline.

I've deleted all the outlook settings, reinstalled outlook, installed all the updates and I get the same thing. I have other win2k pro machines that work just fine.

Any suggestions are very appreciated
Question by:AJNS

Expert Comment

ID: 23643564
Hi, just a few questions to get a more complete picture of your environment:
1) When you ping the server, are you pinging by server name?
2) What version of Exchange Server are you using?
3) Is Exchange running on a domain controller or a member server?

Author Comment

ID: 23644595
I can ping by IP and server name and I am running SBS 2003 so its exchange 2003 and a domain controller.

Thanks for the reply
LVL 23

Expert Comment

ID: 23649074
Are the two joined to the domain?

Expert Comment

ID: 23651153
trying to disconnect from the domain and then reconnect.

Accepted Solution

AJNS earned 0 total points
ID: 23662638
Thanks for the suggestions. I actually found the solution to this. It was an rpc error even though there was no indication of that.

During troubleshooting I added and removed some things and eventually came up with the rpc error here: ms kb830914

Once I added those registry entries it worked fine so I added them to the second computer and it worked as well.

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