Outlook 2003 cannot connect to Exchange 2003

I have a about 20 computers I have moved over from Novell to a windows network. Of that group there are windows xp and windows 2000 pro machines. We are using sbs 2003 and outlook 2003.

I have two windows 2000 pro machines that will not connect to exchange. I can ping the server and access the shares but when I try to setup Outlook it tells me the exchange server can not be found or outlook is offline.

I've deleted all the outlook settings, reinstalled outlook, installed all the updates and I get the same thing. I have other win2k pro machines that work just fine.

Any suggestions are very appreciated
AJNSAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

 
bballantyneCommented:
Hi, just a few questions to get a more complete picture of your environment:
1) When you ping the server, are you pinging by server name?
2) What version of Exchange Server are you using?
3) Is Exchange running on a domain controller or a member server?
0
 
AJNSAuthor Commented:
I can ping by IP and server name and I am running SBS 2003 so its exchange 2003 and a domain controller.

Thanks for the reply
0
 
ormerodrutterCommented:
Are the two joined to the domain?
0
 
wsl77Commented:
trying to disconnect from the domain and then reconnect.
0
 
AJNSAuthor Commented:
Thanks for the suggestions. I actually found the solution to this. It was an rpc error even though there was no indication of that.

During troubleshooting I added and removed some things and eventually came up with the rpc error here: ms kb830914

Once I added those registry entries it worked fine so I added them to the second computer and it worked as well.
0

Experts Exchange Solution brought to you by ConnectWise

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.