SBS 2003 Server Over License Limit

Posted on 2009-02-15
Last Modified: 2012-05-06
Hello, I have an SBS 2003 SP2 server that is well above the 25 CAL limit;  however I have been able to add up to 60+ email addresses.   I have spoken to Microsoft about this and they have told me that regardless if the server is in device  or user license mode I should not be able to add this many accounts without proper licensing.  Does any one know, why I am able to add so many account without the licensees to this SBS box?  I am concerned that at some point the server may start to disable active accounts if we continue to add new ones.   Thanks!
Question by:jfexchange
    LVL 7

    Expert Comment

    Its not the email addresses, its the number of mailboxes/users it should record. Have a look at the licensing and look at the maximum usage number of licences. This is the number of licences you really should have.

    You can have a user account with fifty email addresses if you really have to, you still only have one mail box per user.

    LVL 95

    Expert Comment

    by:Lee W, MVP
    I would speak to Microsoft again.  If the server is using DEVICE CALs, then there should technically be no limit on the users you have.  Think about it.  DEVICE CALs are meant for a company that has, for example, shifts of workers and multiple people use the machines.  In theory, that means AT LEAST 3x the number of people per CAL.  And there's no reason to you can't do more than that - if you had part time workers or a 24x7x365 shop.  Ask them to explain the difference between user and device CALs.  The description you get should be similar to (or the same as) the one here:

    Now, that said, how, exactly, ARE you licensed.  SBS doesn't specifically know what kind of CALs you are using.  The server won't start disabling accounts.  BUT, it won't permit more connections than you have installed CALs permanently.  After a period of grace, you will start having some users told that they can't logon and/or access the server because no more connections are available.

    And keep in mind, Device CALs are good... but that means you need a CAL for ANY DEVICE that connects - a mobile phone using OMA, a remote system using OWA, and an office computer would ALL need a separate device CAL.

    Author Comment

    yes, sorry i was not clear on that.   There are 60+ user accounts with 2+ email alias per account.  In the Licensing mmc it shows 22 installed licenses with a max usage of 30.     There are about 26+ computers in active directory and another 10-20 activesync phones and non-domain workstation's that also connect to the server.  
    I have reviewed the EULA and am not sure which mode the server is in?
    The EULA says SBS has a hard limit of 75 users-devices, but it looks like the server is over that limit.
    LVL 95

    Accepted Solution

    It depends how you are licensed.  The server does not know WHICH licensing model you are using.  The computers or phones do NOT need to be AD to count towards device licensing.  The computers usually are, but the point is, any device ACCESSING (when using Device CALs) needs it's own CAL and that CAL is not transferrable (CALs are not for "any device up to a x concurrent" - CALs are for any device to be used with the network.  If a computer is on your network, it needs a CAL - powered up or not.  When removed from the network (sold or discarded) the CAL is freed up, but not arbitrarily.

    Author Comment

    ok, thanks for the reply.  Is there a definitive way to determine what mode the server is in?  I have reviewed the original licensing from Microsoft and also the licensing mmc and am not seeing this defined anywhere.  It still seems like this server is over the number of licenses but I want to verify if it is in user or device mode.

    Author Closing Comment


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
    I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now