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Windows 2003 server keeps on loosing the shared folders

aniga42 asked
Medium Priority
Last Modified: 2012-05-06
Hi, I have a windows 2003 server is only a member of domain but not DC everything on it seems to be running smoothly however every morning all the shared folders are becoming unshared and also the system would not allow me to create a share as there is no option on the context menu when you click on a folder, I have also tried recreating the shares using batch scripts but still no joy, the only way I can fix is if I send the server for a reboot and when I do all the shared folders come back in automatically.

Many thanks for your help.
Watch Question

any error logs in event viewer?


The only common error I am getting is the following
Event Type:	Warning
Event Source:	Server Agents
Event Category:	Events 
Event ID:	1123
Date:		16/02/2009
Time:		09:10:03
User:		N/A
Computer:	ZORON
System Information Agent: Health: Post Errors were detected.  One or more Power-On-Self-Test errors were detected during server startup. 
Event Type:	Error
Event Source:	NIC Agents
Event Category:	Service 
Event ID:	1285
Date:		16/02/2009
Time:		09:09:39
User:		N/A
Computer:	ZORON
NIC Agent: Connectivity has been lost for the NIC in slot 0, port 0. [SNMP TRAP: 18006 in CPQNIC.MIB]

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what if you do a loopback ping test on the server when the nic connection is lost?

Also try updating youre drivers for the nic.


Well this server has 2 NIC cards with two saperate IP addresses so why the network shares be lost, I mean all the other services would run as normal including our ERP and SQL Server which are installed on that server, it is only the shared folders that get effected.
Check the IML.
The IML viewer is located under START-PROGRAMS - HP System Tools - HP Proliant Integrated Management Log viewer


I have looked at the HP IML, is there something specific I should be looking for? the only odd thing I have seen in there is :

POST Error: 1785-Drive Array not configured  

That is the only consistent warning message in that log for almost every day.
Run an ADU report and post it here if possible.
Opps I just remembered ADU files cannot be read by anyone other than hp engineers. Submit that adu report to hp and they can diagnose the error.


Surely though this is something that is related to Windows, if every application installed on the machine is working fine, and I can do anything on the computer other than shared files. Can I ask what you suspect might be the problem here?

We had the problem again this morning where we all the shared folders were un-shared untill I rebooted the server and all the shared folders suddenly shared themselves again without anymore action from my end
Do you have any Symantec AVs, particularly Endpoint Protection?


No, we use Sophos AV, and today we have notices the following event ID just before the system lost all shared folders.
Event Type:	Error
Event Source:	Application Error
Event Category:	(100)
Event ID:	1000
Date:		18/02/2009
Time:		10:13:16
User:		N/A
Computer:	ZORON
Faulting application svchost.exe, version 5.2.3790.1830, faulting module netapi32.dll, version 5.2.3790.2769, fault address 0x000000000001e626.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 76 63   ure  svc
0018: 68 6f 73 74 2e 65 78 65   host.exe
0020: 20 35 2e 32 2e 33 37 39    5.2.379
0028: 30 2e 31 38 33 30 20 69   0.1830 i
0030: 6e 20 6e 65 74 61 70 69   n netapi
0038: 33 32 2e 64 6c 6c 20 35   32.dll 5
0040: 2e 32 2e 33 37 39 30 2e   .2.3790.
0048: 32 37 36 39 20 61 74 20   2769 at 
0050: 6f 66 66 73 65 74 20 30   offset 0
0058: 30 30 30 30 30 30 30 30   00000000
0060: 30 30 31 65 36 32 36      001e626 

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I do not see any connection between the two questions furthermore this server of mine having the problem is a member of 5 Windows 2003 servers and this server is the only one effected.

Anymore ideas?
We are also having a similar issue. This would be day one for us, and the issue was not specific to just one of our servers. Two of our servers, one was our primary domain controller and one of our application  servers. All of our shared folders were no longer shared, and the share tab was missing from the properties box. After some investigation we decided to reboot the servers, and then all the shared folders were back, and eveyone that used them regained access as nothing had happened. Our main server is a Dell Poweredge 800, the application server is a Dell Poweredge SC1430.  Running Windows Server 2003 SP1 on all.   Hoping that we don't have the same reoccurring issue, but want to understand what is going on.   Running a full virus scan as I type this.
ruralsolutions: it turns out it was a microsoft update that caused the problem, what I have since done is fully installed all updated from microsoft and the problem went away....Poooof.

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