We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

USB pen drive inaccessible

guswebb
guswebb asked
on
Medium Priority
970 Views
Last Modified: 2013-11-14
Ok, so I have a user who thought it would be wise to only save her work on a USB pen drive. She came in to work this morning and the drive is visible in Windows but when clicked, all that happens is I get a prompt to format the drive. It's impossible to read the drive's contents in either XP or Vista.

I know there are utilities out there but I haven't got time to try lots of freeware that doesn't do the job. Does anyone have any tried and tested solutions to recovering the contents of a USB drive?

If it helps, the drive was freely inserted and removed from an XP system without using the 'Safely remove hardware' option. I suspect this has contributed to the issue.

All constructive advice welcomed.
Comment
Watch Question

Commented:
Go to www.pcinspector.de

They have recovery tools that I've used many times to recover files from USB Flash devices.

Good Luck,
- gurutc

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Commented:
This link:

http://www.pcinspector.de/Sites/smart_recovery/info.htm?language=1

is in English, and is the program I use.

- gurutc

Author

Commented:
Thanks for the links. I've tried each of the apps on their site and still no joy.

I should have added that the drive is showing as 7.84MB in both Windows and these apps despite being a 1GB drive.  Also, the one file that is of most value is a PPT 2003 file but I can't even see it on the disk as the drive isn;t being read correctly in Windows, as previously described.

Any more ideas for accessing the content of the drive, or should I accept that they are irretrievable?
Commented:
hmmm

thinking.

- gururc
Just in case you haven't tried that yet.
In command line:
chkdsk < drive: :> /R     or  /F
     

Author

Commented:
Thanks SolarCitizen. When trying to run chkdsk I get the message...

"The type of the file system is RAW. CHKDSK is not available for RAW drives."

Author

Commented:
Have tried using GetDataBack and no joy. I'm going to format the drive as this data is clearly not retrievable.

Thanks for your input. I'll split points accordingly even though no solution found.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.