Problem with USB driver installation
Posted on 2009-02-16
I have WIN XP SP3. Since a few weeks, I have problems with the USB printer installation.
Earlier I had a printer Dell Inkjet, and later I installed HP deskjet (both on USB port),
I also had external hard disks which were plug & play devices. all these were working fine
and I did not have problems with usb ports.
Now I have changed the printer as the above printers are old & I got a Canon pixma mp240.
However on installing, the system recognises the printer but is unable to install the driver.I have the message driver is not found. I installed on another system with the same
configuration WIN XP SP2 & the printer is recognised & works. To verify if the problem
is due to SP3, I updated the second system to SP3 & reinstalled the printer. No problems it is working. So following the advice of canon, I uninstalled all the usb drivers from my system & rebooted the machine. On rebooting, windows automatically installed all the
I tried reinstalling the printer again, no success. same problem as before. the printer is recognised, but usb printer port is not displayed at all when I try to select printer port
manually & driver is not recognised.
I have one more problem now with the usb ports. When I connect my external hard disk, it is automatically recognised, but now the system searches for the driver and is unable to install the driver anymore. However the system detects and reads my camera connected via usb cable & flash drive.
I have tried all theusb ports on the system for the external harddisk & printer.
can I please have a solution to my problem ? I would welcome any solution which does not involve formatting and resintalling the system