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Asterisk call monitoring solution

Hi i am trying to find out if anyone has had any joy with asterisk GUI plugins.

I am not after an all singing all dancing solution, i just need the ability to have an "applet" to show me who is on a call withing a particualr pickup group.

we are using asterisk V1.4.22.

Thanks in advance

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Office-Shadow
Asked:
Office-Shadow
1 Solution
 
Ron MalmsteadInformation Services ManagerCommented:
I've never used the GUI myself....
But if you want to simply, spy on channels....that is pretty easy.

Add the following to your dialplan in the extensions_custom.conf file, or extensions.conf.... ..save, ...reload diaplan.
You can use the extesion 1000 below, or choose something else as long as it is unique.

exten => 1000,1,Answer()
exten => 1000,n,Wait(1)
;password below is 007
exten => 1000,n,Authenticate(007,a)
exten => 1000,n,Playback(pin-number-accepted)
exten => 1000,n,Wait(1)
;user may enter 4 digit extension after the beep.
exten => 1000,n,Background(beep)
exten => 1000,n,Read(sipchan,,4)
;spy on the sip channel
exten => 1000,n,ChanSpy(SIP/${sipchan},q)


Now you just dial extension 1000, ...put in 007 as the password, and then enter a 4 digit extension.
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Office-ShadowAuthor Commented:
Thanks for that, but its not exactly what i want. I need the ability to "see" who is on a call  - for example we have 4 analysts on a support desk and the manager who will be working from home will need to see who is on a call etc.

I am currently trialling FOP : http://www.asternic.org/
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grbladesCommented:
FOP is what I have tried and it seemed to work well.
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