afflik1923
asked on
Finger print readers - bad quality often reported with older users
Hi,
I like to supply laptops with finger print readers and software such as that prodced by digital persona which has website logon and is graet.
However, older users more often seem to have a great deal of diffictulty in my experiance and I was wondering if anyone had some good advice or techniques on how to get better results for these users.
It would be nice if they had 100% recognition rather then the about 5% recognition that they currently seem to get.
Any tips apprecaited.
I like to supply laptops with finger print readers and software such as that prodced by digital persona which has website logon and is graet.
However, older users more often seem to have a great deal of diffictulty in my experiance and I was wondering if anyone had some good advice or techniques on how to get better results for these users.
It would be nice if they had 100% recognition rather then the about 5% recognition that they currently seem to get.
Any tips apprecaited.
ASKER
Well in this they are 50+ year old business users (so not that old) who are a bit slow with computers but have embraced them and once were demonstrated the finger print reader wanted it.
I heard about the worn fingerprints but could not find a tactful way of raising the matter.
I heard about the worn fingerprints but could not find a tactful way of raising the matter.
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ASKER
Thanks for the input. Never found a rock solid solution for my client but I think practise helped things improve.
/RID