tier pricing in magento

Hi,

I followed this tutorial...

http://www.viddler.com/explore/mytechfactory/videos/2/

But i am not able to display my tier pricing...

Any help?
coolguy2009Asked:
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Bernard S.CTOCommented:
there are several "minimum" quantities in Magento, defined with different but similar and somehow confusing words.

You should have somewhere in the product tabs some infos looking like every of those I have shown in my screen capture, namely "product quantity on stock" ('Qty'), "product quantity at which the product is displayed as out of stock".
1 - What are your values for these?

Then there is "minimum qty in the shopping cart" for which you display 21. This implies that if someone orders, the minimum qty to be ordered is 21. This is probably not what you mean... but this is what your data means.
2 - what is the minimum qty in an order? (from what I see, I would believe 1 or 3 to be good candidates... but this is your store, not mine)

Now for the tier price: the capture you provided presented a unit price lower that you other "special prices"... so these special prices should not apply.
3 - Please change you base unit price to a suitable value, and check if the tier price is shown to customers or not.

Can you answer to each of these 3 points, so that we have some firm ground to rely on.
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Bernard S.CTOCommented:
Magento is quite complete.
In certain situations this also implies complicated.

First check what is present on the back-office:
- is the product there? is it active?
- what are the units currently "on stock"? what is the minimum quantity accepted to show the product?
- is your tier price showing on the admin panel?
- is it enabled for some stores only or for all? for all web stites ? for all views?
- did you control using the "user category" selected in the admin?
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coolguy2009Author Commented:
>>>- is the product there? is it active?

Yes i have 400 products and they are active...Showing in front end.

>>>what are the units currently "on stock"? what is the minimum quantity accepted to show the product?

I don't know about the on stock.I kept the min_sales_qty value as i like...So he can purchase only the value or greater than  i mentioned for minimum .It is varying for every product.

>>>- is your tier price showing on the admin panel?

Yes it is showing.When i click products in manage products and click the price tab.It is showing there like add tier.

>>>- is it enabled for some stores only or for all? for all web stites ? for all views?
>>>- did you control using the "user category" selected in the admin?

Please advice i have not learned these topics.. ...
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Bernard S.CTOCommented:
Can you paste a screen capture of your admin page "price" tab for a tiered product?
(just the central part, remove any information that would create safety risk for your site)
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coolguy2009Author Commented:
Fibo i am in office now i will send u the screen shot soon...
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coolguy2009Author Commented:
Hi,

Here i am attached the price tab screen eshot
magento-fibo.JPG
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Bernard S.CTOCommented:
You have defined only one website, correct?

What is your magento version? Of course you have made the usual cache-clearing?

Have you defined on stock a quantity say >20?
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coolguy2009Author Commented:
Fibo i dont know anything ..I am just read the forums and do the import...I cant get u...

My version is Magento ver. 1.2.1

Please tell me how to do it...

YEs i think i have defined to 1 website only...What is cache-clearing..How to do it...

>>>>
Have you defined on stock a quantity say >20?

I have import the csv by adding a column
min_sale_qty and provide details as i want....
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Bernard S.CTOCommented:
Hmmm... I'd like to check your inventory settings?
Can you for the same product provide the screenshot of the inventory tab in the product, eg like the one I provide here?
magento-admin-inventory.gif
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coolguy2009Author Commented:
Yes i have attached the screen shot for the same product..
fibo-inventory.JPG
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Bernard S.CTOCommented:
0 - Please note that from the info in this last screen capture, I have been able to access to your site's front end. If you prefer this information not to be in the open, consider using the "request attention" link (in your initial question text) and ask for an administrator to remove the picture

1 - Looking back to your first screenshot: cann you try to put the unit price to semthing larger than the first price in the tiere, eg 5.00 and see what is happening? Currently there is no reason to use the tier perice since this would lead to HIGHER perivces than the normal price.

2 - (For the record) The product settings in your last screenshot implies that people need to buy AT LEAST 21 units. Could you search and post the other tabs which would give the values for
- qty currently on stock (I presume this is in fact the one where you want "21" to be coherent)
- minimum qty in cart (this is currently set to 21, I would think you'd put "5" or less)

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coolguy2009Author Commented:
Fibo,

Cant get u?

I need the minimum sales qty also...

Please explain more...
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coolguy2009Author Commented:
Ok fibo i will check it out and answer ur questions...
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Bernard S.CTOCommented:
B-)) glad it helped. Thx for the grade and points
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