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iPhone 3g phone syncing with imap on exchange server 2003

manelson05
manelson05 asked
on
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Last Modified: 2012-05-06
Is it possible to get the Iphone to work as advertised with aExchange 2003?

I can get balcberry's to work just fine.
Can anyone illustrate how best to make this work? I have tried unsuccessfully.
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Author

Commented:
Also I am trying to do this for our parent company via imap.
I only have access to the imap.domain.com and the users password and uid.

Is this enought to allow iphone user mail & calendar connectivity?
You will need to have Exchange 2003 SP2, but if BB is working then this should be fine.
Basically to need to set up OWA, OMA will follow and then the iphone should be able to connect.
Recommendation is that you use a trusted SSL cert.. From somewhere like godaddy.com ($36). If you have a front end and back end server then you should let the phoen connect the frontend server. Or better have an ISA server publishing the fronedn server.
Apple have an enterprise deployment guide that should be useful to you:
http://www.apple.com/support/iphone/enterprise/
Also a very useful guide here...
http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/
The iPhone tends to be very easy to set up.. Hopefully this will get you going. Post back if you have any questions..!

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Author

Commented:
I have exchange serevr 2003 with SP2 and OWA for users to remotely check there mail.
We have one Mails erver it sits right behind the barracuda.

Author

Commented:
So Active sync is a server side app or native to the iphone client?

Author

Commented:
I entered email, username (networl\uname), password, I selected next said I did not ahve a SSL cert then asked for more server info, I could not figure out the correct server name to put int here? I want to set up the ssl cert later today I want to get mail running first. Am I on the right path here?

Author

Commented:
Now I am continuing to get eh exchange account verification failure notification.
I have Active sync enabled in exchange server.

Author

Commented:
I am receiving "Unable to verify Certificate" on the iPhone.
Will A certificate on teh iPphone solve this?
Expert of the Quarter 2009
Expert of the Year 2009

Commented:
Certificates are the major cause of problems with ActiveSync. If you don't have a certificate then it will cause you problems. I would suggest that you get a commercial SSL certificate. GoDaddy are the cheapest at around US$30/year. https://DomainsForExchange.net/

-M

Author

Commented:
Is this certificate going on the iPhone or the server? I do not have any certs on the server at all.
So can I create a gmail account to import the certificate from my computer then install to the iphone?

Do you know what goes in the server field? I have tried external ip(public facing) no dice.
After I get the cert error I then can never authenticate, this is do to the cert, correct? so I need to install a cert on my server or phone or both?


Thank you kindly.
Expert of the Quarter 2009
Expert of the Year 2009
Commented:
The certificate goes on the server.
The server field is the external FQDN of the server - so host.example.com - no http anything or /exchange whatever.

The iPhone is actually a poor tool to confirm things work. Use the Microsoft testing tool instead with a test account: https://www.testexchangeconnectivity.com

-M

Author

Commented:
My port 443 is erroring out.

Attempting to Resolve the host name mail.springhillmusic.com in DNS.
 Host successfully Resolved
Additional Details
 IP(s) returned: 69.38.15.42

Testing TCP Port 443 on host mail.springhillmusic.com to ensure it is listening/open.
 The specified port is either blocked, not listening, or not producing the expected response.
 Tell me more about this issue and how to resolve it

Additional Details
 A network error occurred while communicating with remote host: Exception Details: Message: No connection could be made because the target machine actively refused it 69.38.15.42:443 Type: System.Net.Sockets.SocketException Stack Trace: at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port) at Microsoft.Exchange.Tools.ExRca.Tests.TcpPortTest.PerformTestReally()
You need to confirm that SSL is set up on exchange correctly and buy yourself the SSL cert that Mestha and I have talked about..
This EE question provides some links with regards to setting up SSL of OWA.
http://www.experts-exchange.com/Software/Server_Software/Web_Servers/Microsoft_IIS/Q_23514542.html
Also make sure that port 443 is open on the firewall betweeen your exchange server and the internet...

Author

Commented:
1) I am going to attempt to set up SSL on OWA is that what you mean as far as SSL on Exchange?
2) I have opened up 443 in the firewall, I have nothing blocked on exchange for 443.
Yes, i meant setting up SSL on OWA and opening the required ports...

Author

Commented:
I have purchased a cert from go daddy I am about to configure now
Great.. It will be a good investment..!

Author

Commented:
I keep getting this error while trying to create the Certificate service.
owa-ssl-error.bmp

Author

Commented:
Go daddy gave me this link http://help.godaddy.com/article/4877?
Will this do the same thing?
Expert of the Quarter 2009
Expert of the Year 2009

Commented:
You don't need certificate services to install the certificate. If you have tried to install certificate services then remove it.

The article that you have been sent is for Exchange 2007, it isn't suitable for Exchange 2003. All you need to do is install the certificate in to IIS following the instructions they have provided.

-M

Author

Commented:
Okay, done I am now waiting for A record to be updated I believe, had to remove the private registration.
Ok, thanks for the update...

Author

Commented:
Sorry for the tit for tat, this is a new learning experience for me.

Author

Commented:
Okay, iphone syncs folders with the Exchange account for the user but no mail in the folders?

Author

Commented:
Here is the error I get
                              Cannot get mail
                       Connection to server failed

The users mail folders are appearing though.

Author

Commented:
I followed the Go daddy cert install I installed the.p7b then the .crt per there documentation.
Expert of the Quarter 2009
Expert of the Year 2009

Commented:
The iPhone is a poor testing tool.
Use a test account and the MS testing site:
https://www.testexchangeconnectivity.com

-M

Author

Commented:
I have used this tool I had success, said I had connectivity.

Folders show up but no mail, when I try to send mail it says could not connect to server.
activesync-test.bmp

Author

Commented:
When you go to mail.domainname.com\exchange to go to owa its still http and not https, does this matter?

How is it possible for iphone to retrieve the folders in the mail account but not mail?

Author

Commented:
I can now send messages from the Iphone as well all contacts on the exchange server have carried over as well, but still unable to receive mail and sync folders.

Author

Commented:
Thank you for the invaluable learning experience!
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