Link to home
Start Free TrialLog in
Avatar of GERALDWOLD
GERALDWOLDFlag for United States of America

asked on

HP Laserjet 4101 errors 30.01.18 and 30.00.01

Intermittent problem-Cust reporting the 30.01.18 error, event log shows both errors.  I have checked cables, updated the firmware, replaced the jet direct card, scanner controller board, and the formatter board.  Cust says they are uncertain exactly when the unit errors our or what causes it to fail.  They don't seem to have any problems when they print to the unit.  It will be displaying the 30.01.18 when they walk up to the unit to do a copy, fax, etc. but the display will show the error before they start the copy or fax procedure.  Cust will power off/on & unit is good for a while.  All suggestions welcome.  thanks, jerry
SOLUTION
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial