Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 463
  • Last Modified:

can't connect to wireless machine in workgroup

My client has a small workgroup with about 10 computers and one server. Most machines are XPP, one or two Vista. Six are wired workstations, 4 are wireless laptops.

I have one of the laptops set up to share a printer. It shares fine with the wired desktops but the other laptops cannot connect or ping the laptop with the shared printer. The firewall is completely off.

The wireless access point is a 3Com 8760.

I'm stumped, any ideas?
0
wthomasoh
Asked:
wthomasoh
  • 4
  • 4
  • 3
1 Solution
 
Fred MarshallPrincipalCommented:
If there are multiple hops through routers, some switches or an access point then to see a Vista machine, it seems you have to enable Guest on the shares.  Strange but true.  Direct connections don't seem to show this problem.

You didn't mention if the offending machine was Vista or XPP.
0
 
wthomasohAuthor Commented:
Thanks fmarshall - the laptop sharing the printer is xp, one of the laptops that cannot connect is vista but i think the others are xp

the wireless access point is connected directly to the same switch as the rest of the network so it is a pretty simple topology, nothing funky

and I can actually see the printer sharing laptop from the other laptops in network neighborhood, but when trying to connect or ping I get and error like they can't resolve the name

0
 
dirtysnipeCommented:
have you tried to ping via ip instead of name.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
wthomasohAuthor Commented:
no, i haven't pinged directly to the ip - DOH! must be my monday morning troubleshooting
0
 
Fred MarshallPrincipalCommented:
The list of computers that you see isn't necessarily up to date.  This can be confusing!  The only solution I know is to "open" one you're interested in to see if it's really there.
0
 
dirtysnipeCommented:
Do a quick test to make sure the laptop client trying to access the laptop with printer can access other devices / computers on the network using ping tests dns and ip.

If you cannot connect to anything then try an ipconfig /release and ipconfig /renew to reestablish an IP from the DHCP server.
0
 
dirtysnipeCommented:
Do the same test for the laptop which is hosting the printer.
0
 
dirtysnipeCommented:
Also on the access point make sure there are no restrictions which could be blocking the laptops connecting.
0
 
wthomasohAuthor Commented:
both the laptop hosting the printer, and the other laptops, can connect with all the wired machines on the network, just going from wireless to wireless seems to be causing the problem
0
 
Fred MarshallPrincipalCommented:
Some wireless access points will prevent communication between clients.  It's a setting - used for hotspots and individual client security.
0
 
wthomasohAuthor Commented:
fmarshall nailed it - there is a setting on the 3com wap that restricts client to client communications - thanx!
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 4
  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now