I have a problem on a pc's when i am trying to run a manual scan using trend anti virus version 5.58
After about 20 seconds into the scan i get an error message saying "PCCNT has encountered a problem and needs to close." i have tried a full manual uninstall, which included removing parts of registry and hives; before installing latest Windows updates then reinstalling it from scratch but this makes no difference. I have also tried updating with the latest tred virus and spyware defenitions updates but still no luck
The scan worked fine in past but has just recently started acting up. I want to avoid reformatting if possible and the problem is not specifically profile related as i have tried it in several profiles on that machine.
I have run a online virus scan (pandasecurity)and also a anti malware program (malwarebytes anti-malware) which revealed no problems. Just seems this PCCNT process keeps closing down for no obvious reason
Thanks in anticapation