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Restore Information Store in Exchange 2007

Posted on 2009-02-16
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Last Modified: 2012-05-06
After installing AVG Internet Security, we were unable to open any MMC, etc. Exchange would not mount and so on. AVG was totally removed and we still had the same problem. Called Microsoft for support and after 3 hours on the phone and $259.00 spent, they were unable to fix the problem. I put in a new drive, reinstalled the OS and restore all data files. However; I would like to restore the information store so that they can have all of their appointments, email, etc. What is the best way to do that? I just have the old drive with everything on it. Can I just copy the edb file? Any suggestions on how to accomplish this is greatly appreciated.
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Question by:rauladan
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by:sandeep_narkhede
ID: 23651423
yes, go ahead & restore your edb file. Please ensure you run eseutil /mh & ensure you have "Clean ShutDown" state of the database before you mount the store
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by:rauladan
ID: 23662427
I tried to switch the database last night when they were done for the day and I got the following errors. I can't find anything online in relation to it. If you have any suggestions, I appreciate it.
ExchangeDatabaseError.jpg
PublicfolderErrors.jpg
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by:rauladan
ID: 23662433
Please let me know if you have any other suggestions. They are killing me about it. Thank you.
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by:sandeep_narkhede
ID: 23662516
Can you also let me know what you see in the application logs ?
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sandeep_narkhede earned 2000 total points
ID: 23662562
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by:sandeep_narkhede
ID: 23662582
One very important setting, did you check if on mailbox data base properties selected the option this data base can be over written by restore
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by:sandeep_narkhede
ID: 23662607
I'm extremely sure that you need to check this database can be overwritten by a restore & mount the store. Please let me know how it goes
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Author Comment

by:rauladan
ID: 23663091
i did not do a restore. i just renamed the old file and copied the new one.  i dont have a backed up copy of the file. i have the original drive with an intact copy of the exchange server. Am i supposed to do a restore using an edb file?. sorry for my question but i dont have experience with exchange 2007.
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by:sandeep_narkhede
ID: 23663819
thats okay..even if you do this, you will need to check that box. it will not harm just an fyi...
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Author Comment

by:rauladan
ID: 23664376
thankyou. i will try it tonight when they get off the system
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