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Computer was rebooted from a Bugcheck: The Bugcheck was 0x0000008E

deibel asked
Medium Priority
Last Modified: 2012-05-06
Hello Experts,

I have a Windows Storage Server 2003 SP2. All hot fixes and security updates have been loaded. The server has started to reboot by itself at least once a week. looking at the event viewer I am getting the following entry
The computer was rebooted from a bugcheck
The bugcheck was 0x0000008E

i add some minidump files up here so you can tell me whats wrong. the last crash was on friday but there is no minidump. there is just the dump file (700 MB)
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I think this is going to end up being an issue with you RAM.  Run a memory check against it like http://www.memtest86.com/.  You probably also want to run your vendors memory checker against it.


memory changed twice
i know it's unlikely but have you run hardware diag to see if there may be a MB problem?
Can you upload the memory.dmp file & I will run windbg against it to see what module caused the error?


MD5: B04E190345ED1061D3B0D2E507FEE3CF
The crash is occuring in shldrv51.sys which is a file system driver for Panda Antivirus.  It maybe worth uninstalling the antivirus program and seeing if this issue continues.

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