asked on

Outlook 2003 DDE Error

I receive an error message when closing Outlook 2003--not always, but a good percentage of the time. The error window title is "DDE Server Window: Outlook.EXE-Application Error." The message is "The instruction at "0x3004e60c" referenced memory at "0x008ede58". The memory could not be "read". Click on OK to terminate the program.

It's more a pain than anything else--nothing seems to be lost, it's just worrisome that something will in the future.

A couple of notes--.pst is stored on a network drive, we're using POP, not exchange.

Thanks.

ASKER CERTIFIED SOLUTION

Mestha

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

apache09

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

MarkUAIT

ASKER

I'll check about other mapped drives that aren't connected, but I don't believe there are any. We've had .pst files on our network for about 7 years, and have had over 100 boxes stored out there with no problems, so I don't think that's the issue but thanks for suggesting.

Mestha

The fact that you have stored PST files on a network share for seven years doesn't make it the right thing to do. I refer to that as a drunk drivers excuse.

These are two items from Microsoft regarding PST files on a network share.
http://support.microsoft.com/default.aspx?kbid=297019
http://blogs.technet.com/askperf/archive/2007/01/21/network-stored-pst-files-don-t-do-it.aspx

-M

MarkUAIT

ASKER

I read the articles, thanks for pointing them out. Wow, we're lucky we haven't had issues. Fortunately we only have about 30 boxes right now and it doesn't seem to be a problem, but I'm going to look to move them off. This was done by a network administrator we use to have--I can't take "credit" for it!

apache09

Any Updates?

MarkUAIT

ASKER

I checked on the mapped drives, and there were none other than valid network connections. Next step is to create a new .pst file and move all entries from the current one to that. I've been travelling and haven't been able to get to that, though. Will likely be in mid-March.

Thanks for checking, and once moved I'll update this question.

Mark

MarkUAIT

ASKER

I appreciate the feedback, but the problem didn't stem from the network drives. I removed all, put the .pst file on the local drive and the problem still occurred. I decided to get rid of this machine and bought a new one, so the problem will remain unresolved. Thanks for the help.