SBS 2003 License Service says out of licenses even though there are plenty.

Posted on 2009-02-16
Medium Priority
Last Modified: 2012-08-13
I have a 2003 Small Business Server that keeps throwing out of license errors, even though I have 25 with a max of 15 ever used.  Any ideas what to check?

I have enclosed screenshots of the license service details, and the error being thrown.  If you need any additional info, let me know.
Question by:D-OveRMinD
  • 3
LVL 21

Expert Comment

ID: 23657329
do you have another member server running on the sbs network?
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Expert Comment

ID: 23657342
These events only get recorded if the "License Logging Service" service is running. You can either stop/disable this service or add the proper licensing information using the "Licensing" applet from "Administrative Tools".  
some more info:

Author Comment

ID: 23661112
The License Logging Service has always been running for years.  Only until recently has it started throwing these errors.  As you can tell from the question and the screenshots, all of the licenses ARE installed in the Licensing applet in Administrative Tools.  Also, this SBS server is the only server on the network.  There are no other member servers.

It might be worth mentioning some other issues that have happened recently with this server.  A week ago, the server had an issue that a mystery printer received four 3+ gig print files and they filed up the server's C drive.  After the drive ran out of space, the licenses seemed to have disappeared from the License applet and had to be re-entered and activated again manually.  This issue also caused what appears to be a corrupted profile on the server which still exists.  At the login screen, you can't see to type in your name or password and there are miscellaneous X's and icons scattered around the background.  When you login, all of that seems to go away.
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Accepted Solution

suppsaws earned 1500 total points
ID: 23905294
I was just answering another question that could help you:

A Backup of the license file is automatically created at:  C:\WINDOWS\SYSTEM32\autolicstr.cpa.
The working/active license file can be found at:  C:\WINDOWS\SYSTEM32\licstr.cpa.

What you could do is:

1.  Rename licstr.cpa to licstr.cpa.old
2.  Rename autolicstr.cpa to licstr.cpa
3.  Retart the license logging service
4.  Go into the license console and see if your licenses are back
5.  After you verify that the licenses are back, make a backup
6. now try to add the other licenses.
7. if it doesn't work, a call to MS could help.

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