ADSL PVC Connection

Hello All,

My ADSL provider has been giving me what I believe to be false reasons as to why my ADSL service continually gets interrupted.  Each time my modem (and I've tried other modems) tried to negotiate with their server I keep getting 'PVC Connection Down'.  

PVC Status: DOWN  
Encapsulation: RFC 2364 PPPoA  
Multiplexing: VC  
Autodetect: Disable  
VPI: 8  
VCI: 35  


I've tried setting the autodetect to enable but this makes no difference.  Each time the technician attends to sort out the issue they've always got to go an 'do work' at the exchange.  What does the 'PVC Connection' actually do and why would it always be 'DOWN' when I try to connect?

Thanks
Anubis
LVL 1
Anubis2005Asked:
Who is Participating?
 
Press2EscSystems IntegratorCommented:
The PVC is a Permanent Virtual Circuit, which is an always ON (point to point) circuit from your ISP to your local PPP connection...  Seems there is some issues with your DSL line...  Have you/they looked at the line stats (e.g., noise, attenuation, bandwidth, errors) a/o verified the provisioning is correct???
 
0
 
Anubis2005Author Commented:
Thanks for the comment.  It certainly sounds to me like our ISP has seriously oversold their ADSL service for what their equipment can handle; it's not surprising for this ISP.

Thanks
Anubis.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.