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No read receipt back to lotus notes when sending to outlook user.

dickchan
dickchan asked
on
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Last Modified: 2013-12-18
When i send mail with delivery option request  Read Rceipt (Return receipt) by using lotus notes 7 client,if the receiver is outlook users, it seems do not had receipt back to me even outlook user already read that mail.
Any idea what is going on? Thanks.
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Groupware Consultant
CERTIFIED EXPERT
Commented:
Not every receiving server or client appreciates or honours the request for a return receipt. It is a courtesy action of the other party to send something back. Many just don't. I suppose it's configurable in Outlook and/or Exchange.

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Top Expert 2007
Commented:
I agree. First the server has to have this turned on, and many do not due to issues with SPAm etc.

Even if the server has it on, the client may also need to allow it.

 

I hope this helps !
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