We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


My PC won't start after running Bootvis.

Medium Priority
Last Modified: 2013-12-01
While Bootvis was rewriting the boot files, my XP sp3 PC turned itself off and now goes to the "Your computer was shutdown improperly" screen, then shows the windows startup screen for about five seconds and restarts again.  This happens whether I choose safe mode, last known configuration whatever.
Watch Question

Try to rebuild the boot.ini file as follows:
Set your system in BIOS to boot from the CD first.
Boot a windows xp cd.
Select "R" to boot to the recovery console.

Once at the recovery console, type in the following:

bootcfg /rebuild

Prompt "Add installation to boot list?" Select Yes
Prompt "Enter load identifier"
Type in the exact name of your OS i.e Windows XP Home Edition
Prompt "Enter OS Load Options:"
Type /fastdetect

reboot and test

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


Should it take ages to boot from the xp cd?  I set BIOS to boot from CD, I press any key to boot from the CD, then it freezes.  I'm not using the xp CD that came with the computer though as I inherited the computer without it.
It should be fairly quick. The CD you use should not matter. Take out the CD and check for any scratches and/or dirt/fingerprints. If needed, clean with a soft cloth and retry.


No joy, I'm afraid.  Although the cursor flashes and it finds a boot record, it doesn't go any further.  The cd I'm using looks pristine.
Now don't laugh but I have found some old Windows 3.1 floppys (why haven't I thrown these away?) - and if I put disk 1 in it will give me a command prompt - could I use these?
Honestly... I don't know.. but I doubt it. The bootcfg command postdates win 3.1 I believe. However, it will still be in the system in the system32 folder. There is no harm in trying I guess. There is another alternative you can try if you like.

If you have access to a CD burner, do the following:

Download the Microsoft Diagnostics and Recovery Toolset (formerly known as ERD Commander).

Download it. Run it. It will create an ISO file. The file is located at the following location after the install:
C:\Program Files\Microsoft Diagnostics and Recovery Toolset. The file is named erd50.iso.
Burn the iso file to a CD. Boot the CD. You will boot into a windows environment. From there, you have access to a great many tools, such as system restore, checking the drive, and much more. I would try doing a restore first.
You can also use it to edit the boot.ini file. Edit the file so that it looks like the listing below:

[boot loader]
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

substitue "Microsoft Windows XP Home" /fastdetect    if that is what you have.


Thank you for your help so far ...
I have downloaded and burnt the above ISO file but ERD Commander won't allow me to select a Windows installation to repair upon startup - the only option it gives me is "None - Do not attach to a Windows installation" ... Anything I can do about this?


Additional info - If I open Explorer in the DaRT environment and try to open C: it tells me that "The volume does not contain a recognised file system."


Also, using the Disk Commander Wizard to search for lost volumes, quite a few sectors are unreadable.
As it turned out, my 15 year old hard drive had finally given up the ghost - to be expected really, I'd just spent a day deleting, defragging, re-arranging on a PC I only use once or twice a month.  Thanks for the help anyway.  Much appreciated.  I've now bitten the bullet and gone all Linux!
Sorry to hear about the drive... but it did last quite a while.

I apologize for being out of the loop for a bit. I got a bad stomach bug Tuesday and spent the rest of the day and all of Wednesday pretty much incapacitated.

Good luck in the Linux world... take care.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.