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Xerox Phaser 6250 creasing paper

I have a phaser 6250 with about 50,000 page count that has started to crease - crumble the paper on the bottom 1/3 of the page when it is printed. I have changed the imaging unit -
Do not know if it is a roller?? - that is causing the problem -  any suggestions?
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nazaroff
Asked:
nazaroff
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1 Solution
 
hatheharikenCommented:
is the print crumbled? or only the paper?
can you see the print, and determine whether the crumbling occurs before the toner transfer or after?
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nazaroffAuthor Commented:
The print is good - I would say that it is after - it is on the bottom of the printed page about a 1/4 to a 1/3 from the left side.

Thanks
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hatheharikenCommented:
you may want to check the following areas for a defective roller:

----fuser assy - the fuser pressure roller (the soft silicone / teflon roller which presses the paper against the hot fuser roller)
----exit chute assembly - clean it of all debris
----exit rollers - are they turning properly?

are the duplex motors operational?
please print a diagonostic page, and post the contents here

i have attached an image, where the most probable fault areas are highlighted.

can you print a page and take a photograph using a camera (not a scan) and post it here?

cheers!
hathehariken.
p6250---post-transfer-crumbling.jpg
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nazaroffAuthor Commented:
Here is a picture of the creases - Thanks!!
Pinter-Page.JPG
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hatheharikenCommented:
i have a strong reason to believe that the mid roller (the pink highlight on the right) is out of sync or worn down.

if you are comfortable with opening up the 6250, you should manually check the mid roll and the exit roll for wear and tear. otherwise you should call a service technician, as these are not user servicable parts.

please post the contents of the diagnostic page.

cheers!
hathehariken.

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nazaroffAuthor Commented:
Well - I have started to print a big job - 600 pages - and seems that the first few pages were creased - then it is printing good - no creases - ??? - think it may be a roller hesitant - when it has a few pages go through - (gets warmed up) then is functioning correctly?  Probably on its way out -

I can not find where to print diagnostics page???

Thanks
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hatheharikenCommented:
1. Turn the printer power OFF.
2. Hold down the Back and Information buttons simultaneously and turn the
printer back ON.
3. Continue to hold the buttons until the following mesage is displayed on the front
panel: Service Diagnostics V#.##, Initializing..., and then release the
buttons.
4. The front panel displays the Service Diagnostics Menu.
You can print a Service Diagnostics Menu Map by highlighting Print Service
Menu Map, and press OK. The printer will run through POST and return to Ready.


scan the page that is printed, and post it here.
i am still of the opinion that the mid roller is the issue.
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nazaroffAuthor Commented:
I really appreciate your input - is changing the rollers difficult? where can I get a description of how to pull cover off to access - or would you recommend against doing it myself?
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hatheharikenCommented:
without knowing your technical expertise, it would be difficult to say if you can open it yourself.

changing the rollers is not very difficult - depending on your skill level, and the tools you have access to.
if you want, i can guide you through the step by step process of replacing the rollers.

but getting it serviced by a qualified techinician in your area, who can physically access the device and check it over for other issues would be a much better option.

though it will be costlier (add technician fees), it would save you a lot of hard work - if you havent dissassembled a 6250 before. these things are hedious to take apart, and simply a nightmare to assemble.
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