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  • Status: Solved
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Outlook 2007 prompts for password when creating a profile to Exchange 2007 server

Here is my issue, with an Outlook 2007 client if I'm setting up a new profile to an Exchange 2007 server I get prompted for the users password.  If I enter it it simply asks me again and again and again.  it does not authenticate.

This ONLY happens on the profile creation, if the user has a profile created in Exchange 2003 and is moved to Exchange 2007 everything works just fine.

I can only assume that autodiscover is not seeing the user as being able to read the SCP connection point as a domain user, and is intead using the XML file for "non domain joined clients".

I have the self installed certificate simply because the client here does not own their internal namespace so I can't get a UCC certificate.

I've looked up on the web and I am at the point of ripping my hair out with this issue.  I see nothing wrong at all from my perspective and I know that many people have had this issue.

Integrated authentication is checked, SSL is being used, all autodiscover URLS are correct.
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typicaldude
Asked:
typicaldude
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1 Solution
 
abdulzisCommented:
Do you have a proxy server in IE? If so, bypass your autodiscover URL domain and see what happens.
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typicaldudeAuthor Commented:
Hello,

No there is no proxy server settings in IE on their environment.  Thanks.
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abdulzisCommented:
open outlook with rpcdiag switch and when you get the prompt, notice for which server it says connecting in connection status.
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typicaldudeAuthor Commented:
when opening outlook with rpcdiag I see the server it is connecting to as the Exchange 2007 server (this is a lab by the way).

Server Name:             Exchange 2007 server
Type:                          Directory
Interface:                    Blank
Status:                        Connecting
Req/Fail:                      Blank

If I go ahead and enter the password it simply reprompts me, if I hit cancel it just sits at disconnected.
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abdulzisCommented:
You are repeatedly prompted to enter your credentials when you try to connect to an Exchange mailbox by using Outlook 2007
http://support.microsoft.com/?id=927612
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typicaldudeAuthor Commented:
I could kiss you right now, I don't know how I missed this article but this saved my sanity, thanks a lot...
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