My boss uses outlook 2003 and its been hanging quite often for about a month now. I have reinstalled outlook and even set up auto archiving to reduce the mail file size on the server so that it will be below 1GB. We have exchange server 2003. This morning she hasn't been able to send emails. Outlook keeps saying "Trying to connect..." to exchange server. I am currently removing and reinstalling office 2003. Her archive.pst file is currently over 2GB. I removed the exchange email account, but outlook wouldn't even fully open. Then I removed the archive.pst mail file from the account in control panel...no difference.