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Hi, thanks for your reply. It turns that the user had added a pop account on the Exchange Server. It was this that was dowloading the duplicates.
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Hi, thanks for your reply. It turns that the user had added a pop account on the Exchange Server. It was this that was dowloading the duplicates.

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Thanks for updating us on the root cause Ian. This would help someone else in the future.<br />
<br />
#wyn
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Thanks for updating us on the root cause Ian. This would help someone else in the future.

#wyn

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This is Outlook 2007 connected to Exchange Server 2003 in cached exchange mode.<br />
<br />
I got a call today from a customer. He went into Outlook and was alarmed to see that it was downloading 4500 new mail messages. It turned out however that for every message in his mailbox, Outlook was downloading 2 more duplicates. So for every original message, there are now 3 messages.<br />
<br />
I deleted the profile and recreated it. And exactly the same happened. What is happening here?<br />
<br />
Ian<br />
<br />
edit: It's not exactly 2 duplicates. Some messages only have a single duplicate and some are not duplicated at all. I
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This is Outlook 2007 connected to Exchange Server 2003 in cached exchange mode.

I got a call today from a customer. He went into Outlook and was alarmed to see that it was downloading 4500 new mail messages. It turned out however that for every message in his mailbox, Outlook was downloading 2 more duplicates. So for every original message, there are now 3 messages.

I deleted the profile and recreated it. And exactly the same happened. What is happening here?

Ian

edit: It's not exactly 2 duplicates. Some messages only have a single duplicate and some are not duplicated at all. I

Outlook downloads duplicates of every email

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.