Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 504
  • Last Modified:

Scheduling tab not showing attendees information

We are using Exchange 2007 SP1 and have both Outlook 2003 SP2 (SP3 is not an option due to formatting conflicts) and Outlook 2007 SP1.  All users can access and view other users calendars in the peoples calendars and Other calendars areas.  However, after successfully inviting users to an appointment, only the 2007 users are able to see information in the Scheduling assistant.  The scheduling tab in Outlook 2003 will remain with no information regardless of how long the appointment has been open on the users local workstation.  Ive attached a picture and I think it does a much better job explaining the issue.
scheduling.bmp
0
burnettco
Asked:
burnettco
  • 4
  • 3
1 Solution
 
gupnitCommented:
Hi,
Are you sure you are looking at the right information and using same User Account. As I can make out these are 2 different calenders, since 1 is showing meeting at 6:00AM and other is not. So your screenshots are not consistent
Let us know
Thanks
Nitin Gupta
0
 
burnettcoAuthor Commented:
Same appointment, same user.  I hid the 6 AM section in 2003.
0
 
gupnitCommented:
Hi
On Outlook 2003 PC, Close Outlook.
Goto Start -> Run -> Outlook /cleanfreebusy
Check and let me know
Thanks
Nitin
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
burnettcoAuthor Commented:
I ran the Outlook /cleanfreebusy on both a machine with Outlook 2003 and one with Outlook 2007.  The 2007 machine opened Outlook normaly.  The 2003 machine opened Outlook but a popup displayed the following:

Unable to clean your free/busy information on the server.
0
 
burnettcoAuthor Commented:
Your prior suggestions definitely were going down the right path and led me to the following article:

http://support.microsoft.com/kb/945602
We were situation2, and the resolution worked immediately. Thanks a bunch!

0
 
burnettcoAuthor Commented:
Thanks a bunch for your help!!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now