Dell Dimension 3000 - No Display

Posted on 2009-02-17
Last Modified: 2012-08-14
I just received a Dell Dimension 3000 to troubleshoot. He has integrated graphics on the motherboard and no video card. I was wondering about the chances of the integrated graphics going bad because I have no picture at all. Blank screen. I don't have a video card on hand at the time, but could that be a possible solution? The BIOS should have auto detection for a new video card so I shouldn't have to worry about that, but any help would be much appreciated! Thanks.
Question by:jgsimek
    LVL 20

    Expert Comment

    Jumping the system reset on the motherboard would force the BIOS to return to factory defaults.  This would ensure that the onboard video has not been disabled in the BIOS.
    If then you still have no video, then the onboard video may have gone bad - unless there is another hardware component failure, such as the system board or processor.
    Do you get any beeps when you turn on the PC?  You should at least get the standard POST beep, even if there is no video.

    Author Comment

    No I don't get any beeps at all.
    LVL 20

    Accepted Solution

    That may be a bad sign of a higher system failure.  Most computers give a single beep when powered on, as part of the POST (Power On Self Test).
    A few things to try...
    -  Try a different power supply on the machine.
    -  Try a different video board.
    -  Try a BIOS reset (jumper on motherboard)
    If you remove the memory from the computer and power it on - do you get any beeps now?

    Author Comment


    Thanks for your responses so far.

    - I removed the battery and let it sit for about 20 minutes. I then reinstalled the battery, and attempted to boot. There was no beep and no display.
    - Unfortunately I don't have access to another video card or power supply right now, but the power supply seems to be functioning, as I have power to all the peripherals.
    - Finally, I removed the memory as instructed, and powered up again. No beep once more.

    I feel that these may be signs as you say, of a higher system failure. Thoughts? Thanks.

    Author Closing Comment

    Thanks for your efforts!

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