Word and Excel 2003 Font color display
Posted on 2009-02-17
I have a client who uses Office 2003, and it has all the latest updates. In both Excel and Word, he changes the font color to blue for different sections. While he's working, the characters that were blue will suddenly show red, then switch back (sometimes) to blue, and this will go on and on. It's driving him crazy, and therefore it's driving me crazy.
This is a computer that we just installed a few weeks ago. He did not have this issue on his old computer, and it's not happening on any of the other computers in his office, just this new one. It only happens with some shade of blue; if he changes the font to green, yellow, purple, etc it doesn't happen, just to blue.
He's not entirely convinced that this is the case, but in my testing when we print the page having the font color issue to a PDF or to his printer, the font does show blue. That makes me think there is an Office setting that causes that text to display incorrectly, but I can't find the setting anywhere. He's the only one working on these documents, so I don't think it's a "track changes" issue, and he doesn't use any conditional formatting.
Any ideas about what settings need to be changed?