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Unable to rename "new folder"

Medium Priority
Last Modified: 2012-05-06
Working with XP Media Center PC.  

When I try to create a folder directly under c:\  I can create the folder as "New Folder"... but cannot rename it.  I get a message saying the folder is in use or being access by another process.  Since I just created it, this seems to be an erroneous message.

I saw one thread that suggested making sure offline folders was not enable... so I disabled that, but got the same result.

Oddly, I can create sub-folders off the "New Folder" and rename them... just cannot rename the "New Folder" directly under the root.

Suggestions welcome.
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Check the folder properties to see if its set to read only.
Make sure the folder is not open when you attempt to rename it.
Vista? Logged in as admin? Cannot edit root of C: in Vista I believe
Go to the Cmd prompt and type:

attrib -r -a -s -h "C:\New Folder"

This will remove any properties it has.
See if it gives you any error. If so then send them our way, if not then try to rename it.

I've had a similar problem, first try restarting your computer and then try renaming the folder again.

I think b haynes has it right, the folder is either open or being accessed by an open command prompt.
Tech Support professional
Do you have "ShutterFly Studio" software installed by any chance?
looks like this could coz a problem.. as per

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Do a screen capture of the Task Manger process list.
This should help guide us to the active process that is running on the folder.
You can also open Process Explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx), press Ctrl+F and search for New Folder and see what process is using it.


Thanks for the suggestions... will work through them and report back.


Answers to suggestions:

Read Only: yes, the folder shows Read Only with a green box.  Clearing this does not allow renaming... and when I go back to properties, it shows that it has reverted back to read only.

Is the folder open: Tried with the folder selected (so contents are shown on the right) and by selecting another folder... then right clicking on "new folder"... in both instances, I get the same error which I am repeating here for reference:

The window header reads: "Error Renaming File or Folder"
Message is "Cannot rename New Folder: It is being used by another person or program.  Close any programs that may be using the file and try again."

NOTE:  I can create and rename subfolders to "New Folder"  I just cannot rename "New Folder" or any other folder that is directly off the root (I tried another existing folder that was not a system folder).

Vista: No... Windows XP Media Center.  Was this a transition (to Vista) product that had that "feature" in it?

Command line: tried the recommended... no change.  

Reboot:  have rebooted many times... this problem has been ongoing for several weeks since I started working with the system.

Shutterfly Studio:  YEP  version 1.7.  I looked at the options for ShutterFly and there is one that was checked to put an icon in the taskbar at startup.  I unchecked this... rebooted - and could rename whatever I wanted.

I then started Shutterfly... and any renaming of folders in the root directory was blocked again.  

NOTE: A shutterfly program does show up in Task Manager | Processes when it loads at startup or if you start the program after bootup.  However, if you go to MSCONFIG | Startup - there are not any entries for Shutterfly... even when you have checked the box that loads it at startup.  Odd.

So speshalyst, you get the points.

Another reason why freeware ain't quite free.
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