[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

WatchGuard Blocks some wep traffic

Posted on 2009-02-17
6
Medium Priority
?
546 Views
Last Modified: 2012-05-06
Watchguard X Firewall

Little by little I am learning about this firewall. Have solved some problems but one is getting the better of me.

Parts of some web traffic is getting blocked by the firewall. I do not see errors in the logs to track it down. Good Example is www.cdw.com and any item, the Product Overview, Tech Spec's etc are triggered on the page like pop-up. The page works fine but you can not see the pop-up/dropdowns etc. Nothing happens, no errors.

Bypass firewall and all works fine.

Proxied HTTP set : Only setting checked are: Remove unkown headers, Log accounting and Require Content type.  
Safe Content: Neither box is checked.
 
Overall the Watchguard is working fine but this has be lost.
0
Comment
Question by:uscost
  • 3
  • 2
6 Comments
 
LVL 8

Expert Comment

by:Dirtpatch-Jenkins
ID: 23662962
have you tried turning off the pop up blocker?

Disable the pop-up blocker in Internet Explorer 6.x or 7.x

   1. Open Internet Explorer.
   2. Select Tools > Pop-Up Blocker > Turn Off Pop-Up Blocker.

Disable the pop-up blocker in Firefox 2.x

   1. Open Firefox.
   2. Select Tools > Options.
      The Options window appears.
   3. Click the Content icon.
   4. Make sure the Block pop-up windows option is not selected.
   5. Click OK.
0
 
LVL 1

Author Comment

by:uscost
ID: 23663206
It is not the PC but the Firewall. Same PC, bypass firewall and no problems. The traffic that it is blocking is not really a pop-up but a drop-down-expand on the page. Since I am clueless about web pages it is hard to say what it is.

Same issue on IE 6, IE 7, Firefox etc. Just bypass firewall and all works.
0
 
LVL 32

Expert Comment

by:dpk_wal
ID: 23671891
You might be using webblocker and the category might be blocked; also few things like Javascript and activeX might be blocked too.

Which model of firebox you have also what is the version of WSM software.

I would like to know if you see any entries in traffic monitor when the page is blocked.

Please check and update.

Thank you.
0
A Cyber Security RX to Protect Your Organization

Join us on December 13th for a webinar to learn how medical providers can defend against malware with a cyber security "Rx" that supports a healthy technology adoption plan for every healthcare organization.

 
LVL 1

Author Comment

by:uscost
ID: 23672362
Firebox X700
System manager 7.3
Web Blocker - Not Running
Nothing in Traffic Monitor when I try to access items on the web page:

Example Page:
http://www.cdw.com/shop/products/default.aspx?edc=1369512&cm_sp=homepage-_-FeaturedProduct2-_-Ricoh+Aficio

Page looks fine but any of the 4 boxes from Product Overview to Warranty do nothing. As posted, bypass the Firebox and all works fine.
0
 
LVL 32

Expert Comment

by:dpk_wal
ID: 23672661
We can configure a packet Filtered-HTTP service as below:
Incoming "Disabled"
Outgoing "enabled and allowed"; from trusted; to public-ip-of-cdw

This would ensure that FB is not blocking any traffic which goes out to cdw website; if you wish you can add more website public IP [as you get after doing nslookup] in the to box; please note FB would not filter any traffic which goes/comes from the configured websites.

Thank you.
0
 
LVL 1

Accepted Solution

by:
uscost earned 0 total points
ID: 23958122
I was looking more for information about what the firewall was blocking to stop part of that specific web page.

This Question can be killed as I am upgrading the Firewall to a x750e and will redress this issue after the new firewall is placed in production.

Thanks.
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Network traffic routing plays key role in your network, if you have single site with heavy browsing or multiple sites, replicating important application data from your Primary Default Gateway ,you have to route your other network traffic from your p…
How to fix a SonicWall Gateway Anti-Virus firewall blocking automatic updates to apps like Windows, Adobe, Symantec, etc.
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
Suggested Courses
Course of the Month20 days, 5 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question