"A disk read error occurred, Press Ctrl+Alt+Del to restart" on HP notebook - hd is NOT defective
Posted on 2009-02-17
I have an HP nx6310 notebook that suddenly refuses to boot. After the BIOS self test stuff has passed, it takes about 5 seconds and should then start Windows, but instead it displays the above error message. The harddisk is definitely not the problem, as I could read it fine in another PC and image it. I have then replaced the harddisk and restored the image in the problem-notebook, followed by a checkdisk in a PE environment, all without any errors. PE can also see the contents of the drive without problems. The problem is in all cases the above error message.
As the notebook can technically read the drive, loose cables etc can be excluded - also because there aren't any cables attached to the drive, as it snaps right into a connector on the motherboard.
Setting the BIOS to fail-safe parameters doesn't change anything.
I have searched the knowledgebase here, but all the numerous issues concerning the same error message either did not get resolved or were indeed caused by defective harddisks, loose cables, etc.
Can anybody give me a hint here? Hewlett Packard has so far been of no help.
Thank you and best regards,