Mike Lazarus
asked on
Best Tool for Webinar, Remote Training and Remote Access Support
Looking for a tool to do:
Webinars - product demonstrations to multiple people (option to record is preferred)
Remote Training - ability to display trainer's screen or a specific student's
Remote Access Support - connect to and control a user's PC and send, receive files. With ability to reboot and re-connect
Citrix, Cisco, pcVisit, any others?
Only Windows and MAC is necessary.
Which do you prefer, and why?
Webinars - product demonstrations to multiple people (option to record is preferred)
Remote Training - ability to display trainer's screen or a specific student's
Remote Access Support - connect to and control a user's PC and send, receive files. With ability to reboot and re-connect
Citrix, Cisco, pcVisit, any others?
Only Windows and MAC is necessary.
Which do you prefer, and why?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
For remote control, TV (like pcVisit) is pretty good, and it's not to bad for small presentations.
But it doesn't support larger presentations or recording of the webinar, and for training, it's a bit messy to switch to a user - they have to install the application
But it doesn't support larger presentations or recording of the webinar, and for training, it's a bit messy to switch to a user - they have to install the application
It is pretty much a free product and is mainly aimed at a more home / small business environment rather than corporate. Perhaps the Citrix solution can help you :-)
-matt
ASKER
Yup... although, the once off (not monthly) fee is attractive. Just lacks a could of features I want :-(
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Anthony,
How does you product compare to GoTo Webinar for price / features?
Happy to do this off-line if you prefer.
How does you product compare to GoTo Webinar for price / features?
Happy to do this off-line if you prefer.
Feel free to contact me directly through my contact information in my profile here on EE.
I'd rather not point out price/features on EE.
Anthony
I'd rather not point out price/features on EE.
Anthony
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
For any experts who might have an opinion and want to earn the points for it....
Current front-runner seems to be the Citrix GoToWebinar product.