How to refresh user information ( email address) when the domain has changed ?

Posted on 2009-02-17
Last Modified: 2012-05-06
My client have done an EMAIL address domain change.  The user information was changed from Old_Username@Old_Domain to New_Username@New_Domain.  
When adding a user to a site by searching the user by name, its brings the e-mail address field with the old email address instead of the new one.
How can I refresh this information?
Question by:lalbertor
    LVL 51

    Expert Comment

    You have to use the 'STSADM -o migrateuser' to update the account.

    Author Comment


    The migrateuser operation only adjusts permissions not email address of a user.  It won't fix display names or email addresses.
    LVL 51

    Expert Comment

    Hmm, is that based on experience?  A question on this site was already answered to fix a last name for someone who got married using that command.  They didn't change domain or permissions, it basically just reset the account.

    Accepted Solution

    After doing a lot of reading and research by my self and pulling out hair, I found out a simple way to resolve my problem.  
    The answer is as simple as synchronizing the Active Directory with SharePoint.  In order to do so, go to Central Administration, select the Share Services -> User Profiles and Properties then Run a Full Import, that's it!!!!!!!!!!!!!.  All the emails address were updated sucessfully to the new values.  Simple as that and it worked.
    LVL 51

    Expert Comment

    Sorry I assumed you already had the import working.  Sadly Sharepoint's documentation does not properly describe why you should run it.

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