Outlook Activation

Posted on 2009-02-17
Last Modified: 2012-05-06
I have recently installed and activated Microsoft Office 2007 on Windows Vista. It was working fine for the first couple of days and now I don't have all the features I had before such as I can't save my word documents. When I try to run the activation wizard it does nothing. Microsoft recommended deleting the Opa12.dat file. This did not work.

Your assistance in this matter would be greatly appreciated.

Question by:brooksinc1
    LVL 6

    Accepted Solution

    Re-install it. Activation problems with Microsoft programs are not worth the time to troubleshoot. It takes a fixed amount of time to re-install it, and trust me, this will be the fastest way. Re-activate it after you install it the second time. (Also make sure that is the only microsoft office suite you have on your computer)

    To remove, go to:   (select and click uninstall at the top)

    Add/Remove Programs in the Control Panel (XP classic view)

    Programs and Features in the Control Panel (Vista classic view)

    Hope this helps

    Author Comment

    Thank you Jeff for your reply....

    I re-installed it and I was able to activate it. Now its doing it again :(
    I ran windows update and found that sp1 wasn't installed along with 26 other Microsoft recommended updates. I assume this could be part of the problem. I will re-install office 2007 and wait to see if it happens again. Until then does anybody know for sure if not having sp1 installed could have been the problem?? If this does not work would I have to re-install Vista???


    Author Comment

    I re-installed office 2007 again and this time it will not let me activate it, I don't understand this. I tried a different product key and it still will not work. Could it be something in the registry??
    Please, your assistance is greatly appreciated.

    Author Closing Comment

    Thank You
    LVL 6

    Expert Comment

    Oh boy, strange. Vista Service Pack 1 makes vista SO MUCH BETTER. It could be something in the registry, don't really know yet. I'll look into it if you can answer these questions:

    1.) You've done all the updates after the second re-install attempt?

    2.) When you say it won't let you activate it, what exactly do you mean? What steps do you go through, where does it go wrong?

    It could already be activated - some registry key and such, make sure this isn't the case. Maybe you've tried activating it too many times, you might have to use the phone option (if there is one).

    Also, make sure you have no other Microsoft office (2003, 2000) software installed. CCleaner is a great free program that will clean out unregistered registry keys, use this program for the registry and other files before you try again.
     It probably also won't hurt to enable "show hidden files" in folder options and search for MS office folders to delete before trying again.

    Once again, only do these things if it isn't activated already.

    Make sure you don't have spyware!  Super anti spyware is the best free spyware program.

    Hope this helps,

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
    Many companies are making the switch from Microsoft to Google Apps ( Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
    Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
    With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

    729 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now