Outlook 2003 Out Of Office Issue

Hello Experts,

This is a strange one, I have a mailbox that has an out of office setup on it, I have one user that does not get a OOO reply from that mailbox. I have checked the rules on both mailboxes I also checked message tracking on Exchange to see if the reply went out to the user and nothing showing that a response was sent for that users however it does show receipt of the sender email. Anyone else who sends to it get the OOO message. I am running Exchange 2003 with Outlook 2003    
NicBurnsAsked:
Who is Participating?
 
apache09Commented:
Have that user close outlook and reopen using
Start>Run>outlook.exe /safe
Do they get the msg here?

If it works here, might be an add in causing the problem

If the problem is still there try:
Start>Run>Outlook.exe /cleanprofile


Might also check this one user has the latest SP installed:
http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en
0
 
apache09Commented:
OOO messages can be setup to only send one Out of office response to each individual user.
Is it possible it has been setup this way?

ToTest:
Go to one of the other machines that has already received an OOO message from this user.
Send another or even a few separate emails to this Email Address and see if you get another or several OOO messages.
0
 
NicBurnsAuthor Commented:
Tried that every other mailbox gets a OOO reply no matter how many times you send to it.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.