windows could not collect information for [osimage] since the specified image file [install.wim] does not exist

Posted on 2009-02-17
Last Modified: 2013-11-11
I have an experimental Windows Server 2008 R2 server setup as a hyper-v machine.  I downloaded the Windows Server 2008 R2 setup ISO disk image file to a location on the hyperv machine.  I opened the Hyper-V manager, created a new virtual machine, pointed it to the ISO image file, and started the new virutal machine inside the hyper-v machine.  So exciting...It begins the normal setup but then fails with this error:
windows could not collect information for [osimage] since the specified image file [install.wim] does not exist
Gee, up to this point it couldn't get any easier.  The error is exceedingly helpfup, but now I have no idea how to proceed.  Has anyone seen this error in a similar scenario?  All my Googling results seem to indicate that there is a corruption on the installation DVD, but I don't believe this image file is corrupt since it never hit a physical medium.
Question by:lbrindise
    LVL 13

    Accepted Solution

    I have seen this issue with ISOs downloaded with firefox. Did you download this with Firefox? If so, could you try to download with IE and see if that resolves the issue.

    In my experience, the only other time I have seen this is with a bad burn to a CD/DVD. Since you aren't doing this, I would have to believe that the ISO itself is corrupted.

    Author Comment

    Downloaded via IE8 which then invoked the Microsoft Download tool.  This is getting downloaded at about 40MB/s to a server at a datacenter.  I'll give it another shot.  Heck, it only takes 15 minutes to download the 2.8Gb file.:)  I'll post the results.

    Author Closing Comment

    At first I couldn't believe the ISO file was corrupted, but you confirmed the problem and gave me confidence to try the simple but unlikely solution.  Thanks!

    Expert Comment

    but my problem not solved

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