windows could not collect information for [osimage] since the specified image file [install.wim] does not exist

Posted on 2009-02-17
Medium Priority
Last Modified: 2013-11-11
I have an experimental Windows Server 2008 R2 server setup as a hyper-v machine.  I downloaded the Windows Server 2008 R2 setup ISO disk image file to a location on the hyperv machine.  I opened the Hyper-V manager, created a new virtual machine, pointed it to the ISO image file, and started the new virutal machine inside the hyper-v machine.  So exciting...It begins the normal setup but then fails with this error:
windows could not collect information for [osimage] since the specified image file [install.wim] does not exist
Gee, up to this point it couldn't get any easier.  The error is exceedingly helpfup, but now I have no idea how to proceed.  Has anyone seen this error in a similar scenario?  All my Googling results seem to indicate that there is a corruption on the installation DVD, but I don't believe this image file is corrupt since it never hit a physical medium.
Question by:lbrindise
  • 2
LVL 13

Accepted Solution

brent_caskey earned 2000 total points
ID: 23666636
I have seen this issue with ISOs downloaded with firefox. Did you download this with Firefox? If so, could you try to download with IE and see if that resolves the issue.

In my experience, the only other time I have seen this is with a bad burn to a CD/DVD. Since you aren't doing this, I would have to believe that the ISO itself is corrupted.

Author Comment

ID: 23666683
Downloaded via IE8 which then invoked the Microsoft Download tool.  This is getting downloaded at about 40MB/s to a server at a datacenter.  I'll give it another shot.  Heck, it only takes 15 minutes to download the 2.8Gb file.:)  I'll post the results.

Author Closing Comment

ID: 31548096
At first I couldn't believe the ISO file was corrupted, but you confirmed the problem and gave me confidence to try the simple but unlikely solution.  Thanks!

Expert Comment

ID: 37593648
but my problem not solved

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