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Black Screen VMware

talltree
talltree asked
on
Medium Priority
1,363 Views
Last Modified: 2012-06-22
Hi Experts,

We have a VM host that as a black screen only when booting up?

Not sure why that is if it is a video driver How can i get into safe mode from the Virtual Infrastructure Client.
If we decide to delte the VM and start over. How do we delete the VM?


Thanks
Comment
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Have you made a "snaphot" recently? if so you can restore that.

Otherwise i think the only other option is a reinstall, from what i've read.

Author

Commented:
No snapshot it is new? Reinstall the VM? Do we delete 1st?
What O.S. are you running it on? ill try to find the procedure.

Author

Commented:
Windows 2003 sp1
I was under the assumption, i dont know why, that you were on a mac os.

For your system there are a few causes for black screens. heres a link to the help article on the subject -

http://kb.vmware.com/selfservice/microsites/searchEntry.do

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Author

Commented:
I will look.
Do you know how to get into safe mode on a vm? F8 does not seem to work.

Thanks
Top Expert 2008

Commented:
Have you checked if the .vmx file of this VM has execute permissions? chmod +x

Author

Commented:
where is the .vmx. file i am working from the VM infrastructure client.
How can i get in to safe mode on the VM or depete the VM from the infrastucture?
Top Expert 2008

Commented:
Is the screen black all the time?
Do you see POST and OS start before it goes black? Or is it black from the beginning?


Author

Commented:
Hi Larstr,

The OS 2003 starts then it turns black.
Top Expert 2008

Commented:
Then it has nothing to do with the vmx file, but probably related to the video driver.

Can you still connect to the VM with RDP? Is VMware showing that the heartbeat is working?

Lars

Author

Commented:
with RDP it just hangs when i log on. How do i get into safe mode?
Top Expert 2008
Commented:
This is more of a Windows problem, not directly a VMware related one.

Are you able to manage anything from a different server through MMC? Anything in the event log of this server?

Have you tried booting up the VM by using Windows Recovery Console?

Lars
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