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moving accpac from one PC to another

Here is my situation
i had 2 PC with accpac 5.3 and pervasive 8.0, i got the upgrade for accpac and installed 5.5 on one machine, upgrade went smooth however i could NOT login , when i called accpac support they said 5.5 only works with v9 and above of pervasive, to upgrade pervasive its 800$ ... anyway to cut the story short i want to foget about the whole thing and go back to 5.3. when i asked accpac for 5.3 disks they said they dont have it ! now here is my question, one machine is still on 5.3 and it works no problem, can i move that accpac to the machine i upgraded? i really need accpack in one machine only.

Thanks.  
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Raul77
Asked:
Raul77
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1 Solution
 
Arpit BajpaiCo-founder/DirectorCommented:
use some imaging tool....may be ontrack works for your scenario.
 
Cheers
Arpit
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Raul77Author Commented:
thanks but i dont need to image the whole PC, i just need to image accpac ... is that possible? basically if i could image a program from one pc to another is that possible?
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ajames9000Commented:
Try using system restore to put your computer back before you upgraded.  

Is it accpac that wants the $800 or pervasive?

Pervasive 9.0 came out with Accpac 5.3 (maybe 5.2 cannot remember for sure); therefore, are you sure that accpac did not send you the pervasive 9.0 CD when they sent you the 5.3 upgrade?  I always receive the newest pervasive update from accpac; however, I am in the preferred accountants program so it may be different.

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Raul77Author Commented:
the best way is i guess just mirror the computer. no way of moving only 1 program to another without the disk.
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ajames9000Commented:
Why are you closing the question?  Did you try the system restore?  
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Raul77Author Commented:
I did try the system restore. it didnt work. !
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ajames9000Commented:
That is interesting that system restore did not work.  I have done it several times without any issues.  

I also find it interesting that you would receive the ACCPAC 5.4 disks without receiving the proper Pervasive update.  I asked you to clarify who asked you for the $800 and you did not answer.  You never contacted Accpac for a replacement Pervasive disk?

Considering Raul77 stated that he will mirror the computer then he has accepted apitbajpai: answer and points should be awarded then accordingly.  

Based on the above, the points should be awarded to apitbajpai:

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Raul77Author Commented:
i think why the system restore did not was was i did this over 2 months ago,
regarding who asked me for 800 pervasive did, i did try to contact my vendor http://www.unisoft.net/
and they said updating Pervasive is my responsibility.
regarding who should get the points, well it was obvious Mirroring will work thus why its not a real solution ! i was looking for a way to only move ONE application across. but regardless if mods think its fair, i really have no objection either way.
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ajames9000Commented:
Are you Vancouver?

Have you purchased the software support program from Sage?

Talk to your provider again, see if you can borrow the installation DVD from them to reinstall the 5.3 system manager since you do not have the original disks.  You do have your original activation codes?  If one of my clients needed to reinstall ACCPAC and had lost the disk, I would use mine.

You also could check to see if there are any Simply accounting consultants who may be able to help you.  I always get an extra copy of Accpac ERP demo CD; in my Simply accounting package; therefore, if you talk to some of these individuals you could ask to get this demo CD and use it to reinstall your Accpac.  The demo cd is the full version if you enter your activation codes.  A couple of phone calls and you should be good.

http://edirectory.accpac.com/sacc_ZipSearch.asp?Country=124

You could also call ACCPAC directly and see if you can download the disks of the internet and make your own install disk.  When you are talking to them confirm that you are entitled to the pervasive update.  I have never tried with ACCPAC; however, I have downloaded the complete Simply Accounting CD from them. You just need your Accpac client number.

http://www.sageaccpac.com/Company/Contact_Us

If that does not work, use this form to find a new provider who is more supportive.

http://edirectory.accpac.com/Partner_ZipSearch.asp?Country=124

I am trying to help you; however, if you do not want help, so be it.  If you still feel that imaging is the way to go , then request to close the thread again, I will not object.

yours
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Raul77Author Commented:
thanks for the help, i am in vancouver btw,
i called unisoft again and said i will cancel my support if you guys dont give me 5.3 ... all of a sudden 5.3 is in stock !! she is going to charge 10$ a CD which i think its stupid , she is going to see if she can make it free and call me back !
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ajames9000Commented:
I would try for free.  I am just a preferred accountant and I have at least three copies of 5.3 hanging around my office.  

I would still call ACCPAC directly to confirm that the upgrade for pervasive is not included with the 5.4 upgrade you received.   Why would they send you an update you had no chance in using?  I am not sure how the solution providers work.  You may want to call other providers in Vancouver to confirm what you have been told by unisoft  f you do not want to call Accpac.

I am under a different program and I have never had to go to pervasive to get the program; however, it is a different cost structure.

At least you can install from scratch (much better than an image).  Do not forget to install all the service packs from the Accpac website so you are on the same version level as your other computer.

Sorry about canceling your request to close the thread.
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Raul77Author Commented:
good news ! they agreed to give me 5.3 including SP for 10$ ... whatever i will take the deal, thank you for your objection really , i was about to give up on it.
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