Activate BB via BES behind CBeyond IAD

Posted on 2009-02-17
Medium Priority
Last Modified: 2012-05-06
Has anyone successfully configured and activated a BB via BES wireless on their own SBS 2003 on CBeyond's network?

I just switched over from Comcast Business Class with a Static IP to a CBeyond Static IP.  The IAD [router, etc] is managing DHCP.  My server has a static private IP [like it did before on the Comcast side]; I've double the ports I had open when I was running my static on a Linksys WRT54G with Comcast and it worked without issue.  Now, I'm unable to activate this BB when I could before multiple times on Comcast side.  Wondering what other ports need to be opened and I've got quite a few open.

Much appreciated.
Question by:BGTSLLC
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LVL 78

Expert Comment

by:Rob Williams
ID: 23670025
Have you changed the external DNS host record for your SBS server, now that you have a new public IP with CBeyond IAD? Your public domain name may still point to the old IP.

Also you should likely re-run the CEICW (Server management | internet and e-mail | connect to the Internet)

Author Comment

ID: 23670552
Yes and yes.

I'm getting those ETP.DAT emails which tells me it's trying to communicate.

LVL 78

Accepted Solution

Rob Williams earned 2000 total points
ID: 23679931
ETP.DAT emails are going to the Outlook inbox? and they are not being modified? Some Spam software sometimes tags them as "new sender", "possible spam" or similar which causes the communication to fail.

Author Closing Comment

ID: 31548141
I suspect this was the issue but have since moved to a different way of accomplishing what I needed.  Thanks and enjoy the points.
LVL 78

Expert Comment

by:Rob Williams
ID: 23717630
Cheers !

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