Hi, lots of our users are working with public folder favorites.
They right click on a public folder in Outlook 2007 and choose "Add to favorites".
Then they set the "Options >>" as shown in the screenshot.
As from the description of the settings, newly created subfolders of this public folder should automatically be added to the favorites folder. But unfortunately, this does not work all the time. Some of these subfolders simply do not show up in the favorites folder (we've already waited for 3 days and they still don't show up).
For some other users, the folder is added to the favorites folder (both users have the same permissions on the public folders).
The only way to solve the problem so far is, to remove all the folders from the public folder favorites and re-add them. But for the next subfolder, the same thing happens again.
Outlook 2007 / SP1 on WinXP / SP2 machine (Exchange 2003 server)