Device Associated but Not Authenticated to a wireless network

Posted on 2009-02-18
Last Modified: 2013-11-12
I have a Symbol MC9090 device. I am trying to connect to a wireless network. The router being used is a Cisco Aironet 1242. The network has Open Authentication and WPA-2 AES Encrytion. The device is capable of WPA2-AES as the appropriate version of Fusion Radio utility. (And the connectivity has been tested)

My issue is when I set up my device, the device is Associating to the network, but is not Authenticating, and I cannot see why this would be the case, as it is set to Open Authentication. My only thought is maybe that the device is being assigned a static IP, so there may be a problem with this?

Any clues?

Question by:tharstern
    LVL 3

    Expert Comment

    Which authentication method are you using? Open or WPA2? Can you post the portion of the config that includes the auth / encrypt for the SSID on the 1242?  
    LVL 7

    Author Comment

    The network has WPA2 encrytion. The reason I referneced both is that on the device, it asks for an Authentication, then an encryption method.
    LVL 3

    Expert Comment

    Is the goal to set up individual accounts / certificates for the handhelds or use a preshared key(PSK) for authentication? The WPA2 spec calls out one or the other be used for authentication. You can use AES encryption for either. Let me know which you would like to do and I can send you a sample config for your access point or if you want to post your SSID config from your access point minus passwords, I can modify that.
    LVL 7

    Accepted Solution

    Apologies for the recent lack of comms, had some connection issues here. The issue was resolved by applying an OS update to the device. There was a known issue with the FusionRadio utility about connecting to Cisco network. I updated to Version 2.55 of FusionRadio for future reference.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Cybersecurity has become the buzzword of recent years and years to come. The inventions of cloud infrastructure and the Internet of Things has made us question our online safety. Let us explore how cloud- enabled cybersecurity can help us with our b…
    Healthcare providers, insurance companies and other covered entities trust eFax Corporate to transmit their most sensitive documents. eFax Corporate can help your organization implement a HIPAA compliant cloud faxing solution.
    This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
    Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now